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GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
BillWoodruff18-Sep-16 5:41
professionalBillWoodruff18-Sep-16 5:41 
GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
Kornfeld Eliyahu Peter18-Sep-16 5:52
professionalKornfeld Eliyahu Peter18-Sep-16 5:52 
GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
BillWoodruff18-Sep-16 7:33
professionalBillWoodruff18-Sep-16 7:33 
GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
Mark_Wallace19-Sep-16 0:25
Mark_Wallace19-Sep-16 0:25 
GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
Vark11119-Sep-16 2:56
Vark11119-Sep-16 2:56 
JokeRe: Robots are natural leaders because they don't care about your feelings. Pin
Suvendu Shekhar Giri18-Sep-16 6:21
professionalSuvendu Shekhar Giri18-Sep-16 6:21 
GeneralRe: Robots are natural leaders because they don't care about your feelings. Pin
Marc Clifton18-Sep-16 7:37
mvaMarc Clifton18-Sep-16 7:37 
RantChanneling Christian Graus Pin
Mycroft Holmes17-Sep-16 12:07
professionalMycroft Holmes17-Sep-16 12:07 
Inspired by BWs experience with MSI, but less eloquent.

With my imminent return to Oz I have had to deal with Telstra, like CG they are the only viable telecoms in Cairns. 1st step was to get the cheapest phone possible and a temporary modem, buying them only takes money so it worked perfectly.

The nightmare starts when you actually need to deal with their web site. When you purchase a burner phone you need to give ID and email details (they don't want these phones used by criminals after all), this registers you in their system.

So now I need to add credit to the devices so I log on to ther site.

Enter email and password - I did not give them a password when I registered at the shop!
Get lost password - enter email and DOB - email and DOB do not match existing in the system.
Get lost user id - repeat previous step
Notice a chat option and connect with a robot
After a bunch of canned responses I get a human.
Andrew has the ability to grab canned responses from a select and add personal touches to the response - cherrily informs me the he'd love to help.
I mention the modem and he instantly passes me to another team who deal with hardware, completely ignoring the fact that I still need to log on - his area of incompetence.

After waiting for 20 minutes for a response (something about a new release of the iPhone overloading their system) I give up in disgust.

Unlike BW mine is not a happy ending as I still can't log on to their site.

I hate Telstra - CG come back I need someone to commiserate with!
Never underestimate the power of human stupidity
RAH


modified 17-Sep-16 18:35pm.

GeneralRe: Channeling Christian Graus Pin
Brisingr Aerowing17-Sep-16 12:27
professionalBrisingr Aerowing17-Sep-16 12:27 
GeneralRe: Channeling Christian Graus Pin
Mycroft Holmes17-Sep-16 12:36
professionalMycroft Holmes17-Sep-16 12:36 
GeneralRe: Channeling Christian Graus Pin
virang_2117-Sep-16 17:10
virang_2117-Sep-16 17:10 
GeneralRIP W. P. Kinsella Pin
Brisingr Aerowing17-Sep-16 7:33
professionalBrisingr Aerowing17-Sep-16 7:33 
GeneralRe: RIP W. P. Kinsella Pin
Suvendu Shekhar Giri18-Sep-16 6:04
professionalSuvendu Shekhar Giri18-Sep-16 6:04 
GeneralA victim of conditional behavior Pin
kmoorevs17-Sep-16 6:46
kmoorevs17-Sep-16 6:46 
GeneralRe: A victim of conditional behavior Pin
Marc Clifton17-Sep-16 6:58
mvaMarc Clifton17-Sep-16 6:58 
GeneralRe: A victim of conditional behavior Pin
kmoorevs17-Sep-16 7:05
kmoorevs17-Sep-16 7:05 
GeneralRe: A victim of conditional behavior Pin
Marc Clifton17-Sep-16 7:14
mvaMarc Clifton17-Sep-16 7:14 
GeneralRe: A victim of conditional behavior Pin
Mark_Wallace17-Sep-16 8:06
Mark_Wallace17-Sep-16 8:06 
GeneralRe: A victim of conditional behavior Pin
Mycroft Holmes17-Sep-16 11:30
professionalMycroft Holmes17-Sep-16 11:30 
GeneralRe: A victim of conditional behavior Pin
hevisko26-Sep-16 0:06
hevisko26-Sep-16 0:06 
GeneralRe: A victim of conditional behavior Pin
Mark_Wallace17-Sep-16 8:16
Mark_Wallace17-Sep-16 8:16 
GeneralRe: A victim of conditional behavior Pin
RossMW17-Sep-16 9:16
professionalRossMW17-Sep-16 9:16 
GeneralRe: A victim of conditional behavior Pin
Smart K817-Sep-16 12:43
professionalSmart K817-Sep-16 12:43 
GeneralRe: A victim of conditional behavior Pin
Daniel Pfeffer17-Sep-16 19:03
professionalDaniel Pfeffer17-Sep-16 19:03 
GeneralRe: A victim of conditional behavior Pin
Nathan Minier19-Sep-16 1:12
professionalNathan Minier19-Sep-16 1:12 

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