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Kent Sharkey wrote: This results in a state of crisis between IT and non-IT employees, which could prove disastrous in this era of unparalleled digital disruption.
Been there, expereince it right now. The problem isn't always IT people failing to communicate, but users who lack even a basic grasp of what a computer is and what it can do. See, if you let a user use a specialized scanning and interpreting solution when he/she can't even create a new folder in the file system, there is a lot of training left to do. And the user doesn't always wants to be trained (not even talking about seeing the need of training efforts - "I was able to use it to check my emails, I'm a PC expert"-mentality) because it's easier to just blame the software.
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I fail to see why this problem is being blamed on IT. Communication is a two way dialog. IT is one of those areas that impacts the entire business due to its cross-cutting nature. It is therefore not easily understood by those who are more used to focussing on their own single area of the business i.e. finance, HR etc. IT is also by its very nature a technical area, so anyone without a technical background will likely fail to grasp the basic concepts and ideas.
It all too easy to blame other people and departments. Maybe a closer look in the mirror and taking personal responsibility is needed.
"There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies. The first method is far more difficult." - C.A.R. Hoare
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Hi,
This sounds resonable, but it must come from both sides. Once I was evaluating sofware for lawyers and the makers of it wanted them to learn regular expressions ... Not a realistic expectation in my view. So, we (IT) must (also) take responsiblity if we want the users to be happy ...Indeed communicating to non-specialists is a challenge, but it must be possible.
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See my second sentence.
Quote: Communication is a two way dialog
I was bringing balance to the discussion, unlike the article which seemed to want to lay the blame on IT.
I agree that trying to communicate complex technical ideas to the non technical is challenging. I am sure many scientists have discovered this too. Some are better at it than others.
"There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies. The first method is far more difficult." - C.A.R. Hoare
Home | LinkedIn | Google+ | Twitter
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And it's not just the IT field either.
Let's just face it, communicating clearly is a skill not many people possess.
You can say the truth, and say it clear, but if you say it in a wrong tone, or with a wrong expression on your face, the message won't land, or worse, people will actively refuse the message!
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Kent Sharkey wrote: that IT teams lack the talent to communicate.
Or maybe just nobody is listening.
Marc
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Microsoft has no immediate plans to let its new browser out of Windows 10. Walled gardens are pretty when they're in bloom
Not entirely surprising, but a Windows 7 version would be nice
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Kent Sharkey wrote: a Windows 7 version would be nice
Now, who would be enticed to upgrade to Windows 10 if they gave out a Weven version?
The difficult we do right away...
...the impossible takes slightly longer.
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Richard Andrew x64 wrote: Windows 10 When FTFY
#SupportHeForShe If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
You must accept 1 of 2 basic premises: Either we are alone in the universe or we are not alone. Either way, the implications are staggering!-Wernher von Braun
Only 2 things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein
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Their competitors aren't the main thing keeping him awake at night. They're not worried about Bing?
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No matter where you are in the internet, you get the same answer
So location based search services are also wrong?
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Quote: Imagine instead of Mac OS you have 100 different Mac OSs, one for every country. And then the whole ecosystem breaks down, because as an app developer, you have to qualify your app for every one of these hundred. The whole economy and the rate of innovation breaks down.
Imagine if instead of one Linux OS you have 100 different Linux OSs for every country...
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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They are worried that some government in the future will prevent them from doing something.
..and then they come with telephone-COMPANIES putting pressure on government as argumentation. Yes, I completely agree with the two, companies have way too much influence over government and the laws they make. They prove that point nearly every, single day.
Bastard Programmer from Hell
If you can't read my code, try converting it here[^]
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Finalizers are interesting and dangerous because they are an environment in which everything you know is wrong. "It's the final countdown"
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Great read, please post parts 2+ when they're up.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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During Build 2015, Microsoft released Flight Arcade, inspired by the original Microsoft Flight Simulator and designed to show off the new web experiences with Microsoft's newest browser Edge. Utilizing WebGL, WebAudio, and GamePad API, this new simulation experience works amazingly well on the Microsoft Edge browser. "How high can you fly? You'll never, never, never reach the sky"
Seems to work fine in Chrome as well
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Apple designs and builds its MacBooks to get the best performance possible out of the OS X operating system. But according to one owner, Apple's new MacBook runs Microsoft's Windows 10 better than its native OS. Macs for everyone!
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I have that setup myself, and I think I agree with the findings. Certainly "Spartan" wipes the floor with "Safari".
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Makes sense. Apple's always had the better hardware. Windows is finally getting its house in order to reclaim its spot atop the software pile. Ideal setup.
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Since the source didn't do so, I'd really be interested in an actual battery life comparison test. Historically, that's always been a weak point of running Windows on a Mac; and a ready source of flamewar fodder between the "Windows is worse because it sucks" and "Battery life is all about driver tuning, Apple would be insane to put the effort needed to tune it's Windows drivers to outperform its Mac ones and even more insane to release them publicly if they existed" camps.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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My supposition is that the Windows 10 drivers for the Mac were not written by Apple, but rather by Microsoft. In fact, most drivers, unless it's specialized hardware or purpose, are in fact written by Microsoft. And they're often better than the ones originally written for the hardware by the manufacturer.
#SupportHeForShe If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
You must accept 1 of 2 basic premises: Either we are alone in the universe or we are not alone. Either way, the implications are staggering!-Wernher von Braun
Only 2 things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein
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Class drivers for commodity components are generally from the OS maker. Chipset/etc drivers and firmware come from the hardware manufacturers and need to be tweaked or outright customized by the OEMs to work with everything else in the system. Power management is a major factor here; the other really visible one is why not all touchpads from a given manufacturer work equally well in different companies hardware. A few years back, Synaptics tried to claw back all the driver/firmware writing from OEMs who were consistently botching the job; but since performance of their touchpads is still all over the place it's clear they've failed. (Probably because the OEMs weren't willing to pay even a cent/thousand parts for a pre-written driver when they already had an existing kludge they could re(mis)use.)
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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Yes, and most of the components in a Mac are commodity components, many if not most from Intel. Thanks for making my point.
#SupportHeForShe If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
You must accept 1 of 2 basic premises: Either we are alone in the universe or we are not alone. Either way, the implications are staggering!-Wernher von Braun
Only 2 things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein
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And it's the driver/firmware customization work that the OEMs do that are why when you look at two laptops that have the same CPU/etc and same size batteries one lasts 9 or 10 hours and the other faceplants at 5. Performance/power management are dials that the OEMs can twist back and forth; or, and especially in the case of worst buy specials, smash with a hammer and totally fubar what on paper should be a really nice performing system.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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Really? Not one bit of facts based evidence, just some student saying it feels quicker... Google: zdnet microsoft bias
I just hope my comment doesn't get deleted.
*windows may well be quicker or better - I use both and it's tuff to call, both have strengths and weakness - it would just be nice for news sites to report on facts.
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