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Just file an A-z claim. State that the product you received was not the domestic product you ordered, but an Indian version. The seller will be forced to refund you.
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Thanks, the company has issued me with a return label, but I must pay the postage.
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No, that is not how it works -- they cannot force you to pay the return shipping. If they sent the wrong item it is on them to pay the return shipping. (I am a longtime Amazon seller and I know their rules.) By "wrong" in this case of course I mean not the domestic edition of that book, which is what you purchased and what you expected.
Write the seller back and tell them that you expect to receive a postpaid return label or you will file an A-z claim. If they hesitate at all just stop communicating with them and file the claim, saying what happened - that you received an Indian version of the book rather than domestic, and the seller is requiring you to pay return shipping, which you should not have to do.
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Exactly! So it looks like a case where the OP had no clue as to how amazon works. I was a bit surprised when the OP said that that amazon just shrugged off, because that's never been my experience.
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When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website.
In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.
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Cp-Coder wrote: I am not going to kick up a stink for the sake of a $15 book
As I said, it's not about $15, but about principle. If you cheat me, I'll come after you and make sure that you'll not pull that with me again. Of course, for each his own.
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Let's put this thread to rest now.
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I think that should be easy - just stop responding to people on this thread.
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OK. I'm not responding now.
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"When a third party merchant sells through Amazon, Amazon accepts their return policy."
Good lord that is absolutely false. It could not be more false.
"I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website."
Those sellers will lose any A-z claims regarding refused returns.
Why would you think that I, a nine-year Amazon seller who's moved over 500,000 orders, don't know what I'm talking about?
Just file an A-z claim and get your money back.
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Amazon's requirements regarding return policies are described by a seller on the seller forums here:
link
"Sellers have to have a policy at least as favorable as Amazon’s own return policy. Your policy can vary in that it can be MORE lenient than Amazon’s, but it cannot be LESS lenient. There may be a handful of very lucrative sellers who have specifically been granted permission from Amazon to have their own return policies, but those are very few and very far between, having likely been given the ability to actually edit the return information on their Amazon storefront."
Your seller is not one of those "few and very far between" sellers.
Your subject line is "Are there any honest booksellers left?" The way to help ensure that honest booksellers thrive is to hold sellers like yours accountable. One way to do that is by filing an A-z claim when you receive something that is not what you ordered, and the seller does not treat you properly (such as, in your case, expecting that you, not HE, will pay return shipping). If you want to make the marketplace better, use Amazon's resolution mechanism, the A-z claim, to force sellers to comply with Amazon's rules.
modified 31-Dec-19 7:48am.
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Did you buy the Hardcover or the paperback version? I run into this kind of thing all the time when getting books like these, you are not alone, friend. You either get the more expensive US version, or the reprint knockoff international version that Amazon will sell you for $800 but every other seller for less than $60.
I just checked, because I ordered it last year, and Amazon does sell the Hardcover for $149.32 (+ taxes) [Link]. It should have the access code intact, and not be too banged up. At least, mine did.
Unless they did not have them when you bought it and only just stocked it.
And to answer your question about honest sellers, yes, there are some still hanging around.
Recently bought from (within last two years) for programming related books:
1. Amazon Services, Inc. (Ironic, I know. But I have not been totally disappointed)
2. Thriftbooks |
3. Heritage Books |- Used books mostly (all, probably). Less likely to carry programming books
4. Jensen Books Inc |
I have not gotten anything I did not intend to receive from these sellers.
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Thanks for the info, but I am switching to Daniel Kusswurm book on this topic.
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Unfortunately the new 8th edition is now available as eText:
https://www.vitalsource.com/educators/products/assembly-language-for-x86-processors-kip-r-irvine-v9780135381793?term=9780135381793
only with a (LOOSE-LEAF) Print if requested
Actually you can use the previous 7th paper-book, even a used one:
https://www.pearson.com/us/higher-education/product/Irvine-Assembly-Language-for-x-86-Processors-7th-Edition/9780133769401.html
much cheaper and easy to get, because almost all chapter contents are the same. The major change to 8th is just the interactive functionality in questions, links, videos, etc. online that you don't need to care.
For code downloading text samples and its library, simply go www.asmirvine.com,
where you can click the links "Getting started with MASM and Visual Studio 2019" and "Debugging tools" etc. to start
Good luck!
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Thanks!
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If Amazon refuses to assist, file a complaint with the FTC against both Amazon and the bookseller.
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Thanks!
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I think I started back in 2008, but I could be wrong. That's the oldest file in there for me, at least.
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
AntiTwitter: @DalekDave is now a follower!
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Now Santa is dive deep the chimney, to give frugal presents to high standards. Earned trust in everyone’s house
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I wonder if they'll publish some that didn't make it into the newspapers because they would offend some readers. The PreHistory of the Far Side[^] contains several of these. Perhaps my favorite is one dog speaking to another while holding up a glass jar: "The vet let me keep them. They're my testicles."
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Haven't read anything about that. But there will be new stuff.
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That excellent news ! I have really missed him. Thanks for the info.
"They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"
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