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MarkTJohnson wrote: Must be how it was implemented. We use it with minimal issues.
Some of it is the user experience, for example, how the styling toolbar scrolls up, up, and away when writing a comment on a ticket.
Other things are how unintuitive (though some may disagree) it is to do things. I spent 30 minutes googling and looking for how to create an epic. You can't just create an epic in the "assign epic" dialog. Oh look, it's really stupidly simple -- go to the Roadmap and just add it there. Wow, that's intuitive.
I often work on things outside of the sprint -- I want to see all the things on my board, not just the damn sprint.
I'd like to review tickets I've completed so I can revisit my notes for similar issues. Seems like an impossible task. I keep separate notes. 
And why can't I assign a ticket to two or more people? I get the idea that the issue should be specific enough for the person, but seriously, don't force me into the JIRA way of thinking -- there are times I want a general issue to start with, assigned to the people that are going to be involved, and maybe if they need further guidance, I'll break it out into specific issues for each person.
The list goes on...
[edit] I want a status that is more flexible, like "waiting for customer to reply". Possibly configurable, but I can't find it in the settings. They could make it easier with a right-click or gear icon[/edit]
Latest Article - A 4-Stack rPI Cluster with WiFi-Ethernet Bridging
Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Artificial intelligence is the only remedy for natural stupidity. - CDP1802
modified 16-Apr-19 15:11pm.
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Okay if I needed to do all those things I probably would become just as frustrated.
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Marc Clifton wrote: why can't I assign a ticket to two or more people?
Maybe you should do what my employer does - eliminate staff and reassign their responsibilities to the survivors until only one person applies to any given issue. 
Software Zen: delete this;
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But on the bright side, it generates all those email, every time anyone edits anything. 
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Agreed.
Edit - I heard the creator(s) made a stupid amount of cash out of it too, if it makes you feel any better.
Regards,
Rob Philpott.
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I hate Jira too. Our shop hit the stop button with them about 2 years ago, and have not looked back.
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What do you use instead? If any.
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We use TFS currently. While it is not perfect it is far less of a headache for us than Jira, and integrates nicely with VS
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That's not a good option. I have developed a strong dislike for the inflexibility of TFS.
But we're using trello as a bugtracking system at the moment and it's far from optimal.
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We run 2 enterprise solutions through TFS. We have QA testers, Project Managers, etc. using it too with no major issues. I guess it all comes down to personal preference, and business needs.
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Bugzilla?
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Well, now, elephant and rhinoceros dung, among other fruit-eating animal dung, is quite "productive", in that the animals "transport" the seeds to other regions wherein they poop and the seed can then grow.
Here, have an Elephant CRAPpooccino: Elephant Dung Coffee: Smooth, Rich, Expensive - YouTube[^]
The best way to improve Windows is run it on a Mac.
The best way to bring a Mac to its knees is to run Windows on it.
~ my brother Jeff
modified 16-Apr-19 14:54pm.
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MacSpudster wrote: Elephant CRAPpooccino
Yeah, I'd read about that a while ago. Can't say I'm motivated to try it. And while an employer forces you to use certain tools, thankfully we haven't gotten to the point where they force me to eat and drink their coffee. Though in some places I've been at, it got almost to the point of telling the employees when they are allowed to "go the other way."
Latest Article - A 4-Stack rPI Cluster with WiFi-Ethernet Bridging
Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Artificial intelligence is the only remedy for natural stupidity. - CDP1802
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We actually refused to use it halfway into the training...
"The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge". Stephen Hawking, 1942- 2018
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Hmm, yeah, toolitis, it's going around.
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Fogbugz. And fire the idiot that introduced Jira.
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
"If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.
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It's made by developers who don't do the work for the dreaded "end users", so what do you expect?
Every developer thinks that every end user and every other developer should think exactly as they think.
So the UX is about as cryptic as every other "By developers, For developers" product.
Eclipse, anyone?
I wanna be a eunuchs developer! Pass me a bread knife!
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You should open a ticket about it! 
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For what is worth, I agree.
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I've always posted about it. TFS(With the new update) is way better than JIRA.
JIRA was a maze. It's a kind of software that makes you rant in the beginning, and then over a period complain in low voice, and then comfortably live with it, with all the UX nonsense. 
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