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...they normally don't know about it... 
Why can't I be applicable like John? - Me, April 2011
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Beidh ceol, caint agus craic againn - Seán Bán Breathnach
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Da mihi sis crustum Etruscum cum omnibus in eo!
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Just because a thing is new don’t mean that it’s better - Will Rogers, September 4, 1932
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We do testing in house first, then roll out to a select group of "safe, clever users" then a pilot then GA
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We test in every way possible. DO-178B (current project, Level A)
Current project we've been working on is 10000 lines of source code (This is noticeably very small). We've thus far taken about 2 years to test it with +3 resources working on the project day in, day out.
"Program testing can be used to show the presence of bugs, but never to show their absence."
<< please vote!! >>
modified 20-May-13 5:40am.
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Yes.. sometimes we need Real User who very less IQ,since we have to build User friendly (idiot proof actually  )applications
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This may be a good reason to hire a morons to validation team.
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Amol_B wrote: sometimes we need Real User who very less IQ,since
Ignoring the obvious, nice way to describe those who generously pay our wages.
“Education is not the piling on of learning, information, data, facts, skills, or abilities - that's training or instruction - but is rather making visible what is hidden as a seed”
“One of the greatest problems of our time is that many are schooled but few are educated”
Sir Thomas More (1478 – 1535)
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Amol_B wrote: we need Real User who very less IQ
You can find them in Q&A
Why can't I be applicable like John? - Me, April 2011
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Beidh ceol, caint agus craic againn - Seán Bán Breathnach
-----
Da mihi sis crustum Etruscum cum omnibus in eo!
-----
Just because a thing is new don’t mean that it’s better - Will Rogers, September 4, 1932
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