|
OriginalGriff wrote: Damned if you do, damned if you don't!
Damn right!
|
|
|
|
|
|
Just tell customer B that you were drunk at the time and thought he was asking for the size of your bar tab... That should do the trick! 
Anything that is unrelated to elephants is irrelephant
Anonymous
-
The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
-
Never argue with a fool. Onlookers may not be able to tell the difference.
Mark Twain
|
|
|
|
|
Johnny J. wrote: Just tell customer B that you were drunk at the time and thought he was asking for the size of your bar tab... That should do the trick!
|
|
|
|
|
R1911 wrote: Should I go back to Customer-B & say the shared info was wrong.
Definitely not! That would be lying.
The difficult we do right away...
...the impossible takes slightly longer.
|
|
|
|
|
If you can, avoid the topic. Otherwise, unless you're personally responsible for setting pricing, I'd pass the buck. Say something like: "Sorry, I'm not certain about pricing, you should speak with PERSON/DEPARTMENT".
|
|
|
|
|
You need to go back to A and tell them you already let the cat out of the bag. A backtracking lie to B would be unethical, and it's better that A finds out that you disclosed the size of their discount from you than from B.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
|
|
|
|
|
I am pretty much on the same track as Eric above. Let some manager decide which price B should pay. Then if they should pay 1000 say "I am sorry but I gave you the wrong price". If boss says 200 then A really shouldn't give an Elephant what B pays.
Probably A lied to B about his price. His lies should not be your problem, even if he tries to bully you.
"If we don't change direction, we'll end up where we're going"
|
|
|
|
|
Regardless of what you do in this instance, hopefully you've at least learned a lesson 
|
|
|
|
|
|
If it's too early to call you an idiot, just let me know... I can wait until later.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
|
|
|
|
|
I think you need to get in the back of the line for that! 
Anything that is unrelated to elephants is irrelephant
Anonymous
-
The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
-
Never argue with a fool. Onlookers may not be able to tell the difference.
Mark Twain
|
|
|
|
|
Lol thanks for your kindness boss.
I think he's own real boss might be a bit more kinder :P
Full Reset
|
|
|
|
|
Okay so you made the mistake of telling B how much A pays.
However in your favour, B really should not have asked you to disclose how much A was paying and you were probably caught off guard.
The best thing to do now is let your manager deal with the fallout and apologise to your manager.
We all mess up and $800 is not a huge amount.
Treat it as a a lesson, don't beat yourself up over it and stand up straight and take what comes to you - it will make you a stronger person.
“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
|
|
|
|
|
|
It's customer A's fault - they should have told you not to discuss anything with customer B. Since they didn't and you're not telepathic...
It's not your responsibility to manage the relationship between the two customers.
Keep your friends close. Keep Kill your enemies closer.
The End
|
|
|
|
|
R. Giskard Reventlov wrote: It's customer A's fault
Incorrect, if it is not his job (sales) then he should never discuss price. It is a lesson every tech sales support person learns. Being in a small startup there is probably not a delineation of roles  .
Never underestimate the power of human stupidity
RAH
|
|
|
|
|
I would disagree with you - without the experience or instructions, how would he know what to discuss or not? And I still feel that Customer A needs to make clear up front what they can and can't talk about to Customer B, especially when the chap in the middle is told it's a joint venture. It's not his responsibility to figure all that out.
Having said that, you're right that he should not discuss price - always send that discussion up the line.
Keep your friends close. Keep Kill your enemies closer.
The End
|
|
|
|
|
R. Giskard Reventlov wrote: without the experience or instructions
And there is the problem! The guy is in a sh*tty situation it is not a wonder there was a mistake made. We all make them even at the latter stages of our careers (guilty).
Never underestimate the power of human stupidity
RAH
|
|
|
|
|
Mycroft Holmes wrote: We all make them
Yup, and I make some doozies (according to my wife )
Keep your friends close. Keep Kill your enemies closer.
The End
|
|
|
|
|
I guess it's B's mistake to have unprofessionally asked about the details.
Full Reset
|
|
|
|
|
Tell A the real price is $200, but they were told it was $1000 and given the "80% discount" to make them feel better.
cat's already among the pigeons, time for a feast.
Message Signature
(Click to edit ->)
|
|
|
|
|
R1911 wrote: Just after a day, Customer-A dials and warns me not to disclose the discount details.
He says it's a disgrace for their brand to pay such a low amount for the product/service,
Really? Unless he's reselling it to B in some manner, for more than he's paying, he's childishly immature. If this is local to you, maybe it's a cultural thing.
I mean really, if B was interested in your product because he likes what A has gotten from you, your problem is with A being an asswipe.*
* increase the price he is paying so he can brag about it to his business associates!
| Ravings en masse^ |
|---|
| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
|
|
|
|
|
Hi All,
<<rant mode="">> Time sheets, when I started we had one. On one project I had to fill in and different one, now as we are chaining over to a different system I have to fill in a third and possible a forth one... I did ask is there a time code for filling these things in.<> 
Why change a system that worked for one that might after a few tweaks...
|
|
|
|
|
Yes in our company are the same genious ppl at work...
4 sheets here.
welcome to the club
|
|
|
|
General 
News 
Suggestion 
Question 
Bug 
Answer 
Joke 
Praise 
Rant 
Admin 
Submit an article or tip
