Create Simple Call Center

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I'm creating a windows application for a shop using C# with SQL server.

I want my application to catch the Incoming calls using modem, and to know the caller ID to save it in my database. Also using the modem I want my program to be able to create a call. In other words, I want to be able to manage income/outcome calls with this application, so is there a "dll" library that make the connection with the modem ?

Or is there any code for an application like this..

Thanks in advance !

Posted 22-Oct-11 1:05am

firas_hamzeh

Updated 22-Oct-11 3:14am

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Mehdi Gholam · Answer 1 · 2011-10-22T04:00:00

Solution 1

Read the following:

how can i get caller id in c# program[^]

http://stackoverflow.com/questions/1200921/how-to-get-caller-id-in-c[^]

TAPI 3.0 Application development using C#.NET[^]

Posted 22-Oct-11 4:00am

Mehdi Gholam

Comments

Espen Harlinn 22-Oct-11 12:28pm

5'ed!

Mehdi Gholam 22-Oct-11 12:59pm

Thanks Espen.

firas_hamzeh 22-Oct-11 14:10pm

Thanks, but that seems to be an old code and not working as it should be!

Mehdi Gholam 22-Oct-11 14:25pm

Well tapi is old technology also.

firas_hamzeh 22-Oct-11 14:28pm

Is there a better library to deal with modems and can be used in C#.
Thanks Mehdi Gholam for being helpful!

Sergey Alexandrovich Kryukov 23-Oct-11 19:16pm

Good links for the topic, a 5.
--SA

Mehdi Gholam 24-Oct-11 1:34am

Thanks

Espen Harlinn · Answer 2 · 2011-10-22T06:27:00

Solution 2

Take a look at Asterisk/[^]

It's a very good example of how to tie everything together, so "borrowing" the design would probably be useful.

As Mehdis' links provides you with the technology required to implment a similar system on Windows.

Best regards
Espen Harlinn

Posted 22-Oct-11 6:27am

Espen Harlinn

Comments

Mehdi Gholam 22-Oct-11 13:01pm

I was going to mention asterisk. But decided against it as I thought it would be too much for beginners. 5!

firas_hamzeh 22-Oct-11 14:14pm

Thanks for your reply,
In "Asterisk" can I find an example of dealing with the modem to get the caller ID and do other things with the modem?
Could you please give me the Exact way of that!
I'll try till you suggest the solution.

Espen Harlinn 23-Oct-11 6:02am

Thanks Mehdi - the system itself is probably way too complicated, but the documentation provides a decent roadmap on how to structure a solution.

Sergey Alexandrovich Kryukov 23-Oct-11 19:15pm

My 5.
--SA

Espen Harlinn 23-Oct-11 19:23pm

Thank you, Sergey!