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So the other week I redesigned an ASP.net page to new customer specifications. Simple info submission page really. But now it needs to have all the bells and whistles. Mobile friendly, placeholders, tool tips, allow file uploads, give how many available characters remain in each field, etc. This doesn't sound bad but the page is in an old site using a mix of classic ASP and ASP.Net. Old versions of AJAX, master pages with update panels within update panels that contain the page which has another update panel and so on. Real rat's nest of code that needs to be cleaned and updated. I'm not allowed to clean it because someone else is supposed to be doing that (for the past few years, zero progress, beside the point).
Initial release, I forgot to do a check to make sure people had JavaScript enabled and some minor errors occur happen. My mistake, fixed within an hour and have it check to make sure they have JavaScript, and if not don't let them use the form and tell them that they need JS enabled.
This weekend someone tries to use it. They don't have JavaScript enabled and can't figure out how to turn it on. So per customer instructions, they can't submit. Customer is unhappy.
Now I get to spend my morning trying to tell them that either the page can have all the fancy new features OR functionality that works for everyone including those not using current technology. This isn't a customer I can go to and tell them they get one or the other. 
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RJOberg wrote: This isn't a customer I can go to and tell them they get one or the other.
The alternative is harder; change the technology to make it possible.
I suggest you give the customer the choice, that is what he/she is paying for.
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
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Could you provide them an option; how about a link at the bottom to the old form, the one not requiring JavaScript? You know, a 'click this button if you're computer illiterate' sort of thing?
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That might work, if no JavaScript go with the previous method - click to send an email. So it is a bit of an upgrade. 
Like I said, old site, and desperate need of an update.
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Why isn't your project manager handling this? If you are the developer, you should not be dealing with the client directly, I would think. 
Edit: whenever I hear the term "redesigned", I run for the hills, screaming in fear.This sounds like a project that more than one person should be working on, and a clear and present design doc should be drafted up for it, prior to development.
Has any thought been given to future scenarios. This is something that should have been discussed in week one business requirements gathering with the client and your business team.
Do you have a business team, project manager, Software Services Director, ....?
-- good luck.
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For this project I am the BA, PM, and Dev all at once. Normally that isn't a problem since I do all three individually for various projects. It is when you lump them all together that it gets a bit more frustrating. Plus this client is unique in their demands.
This is a project that more than one person should be working on, a brand new replacement system is being designed. Really the work that I'm doing is a temporary stop gap to keep them happy. I'm curious why a content management system for a pretty straightforward site is taking more than three years to do.
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RJOberg wrote: is taking more than three years to do
IMHO, few projects should take a year to do, let alone 3. I think you are in the right, to be curious here. 
Unless, you have a 3-5 year contract with scheduled implementation roll outs, i.e. Agile environment.
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The matador's wandering out of the ring - he must be crazy (3,6)
Special Bank Holiday, not approved for use in USA, Bonus Clue (that you can answer without it leading to duty tomorrow)
He's late, but still gets everything wrapped up (5)
Edit: no takers for the bonus clue? How about if I say Maxx correctly identified the use of late to mean departed this mortal coil but chose the wrong item for the wrapping?
modified 31-Aug-15 11:14am.
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The freebie - SACKS
PooperPig - Coming Soon
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Oh! - I saw the post below about oliver sacks dying - and just put 2 + 2 together - evidently making 5!
PooperPig - Coming Soon
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Mad Hatter
The Matador - out of the ring (lose the 'o') anagram (wandering)
PooperPig - Coming Soon
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seems you're up for tomorrow
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Movie Quote Of The Day
Jacket on! Jacket off!
Which movie?
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The adventures of the binary Jacket !
Rules for the FOSW ![ ^]
if(this.signature != "")
{
MessageBox.Show("This is my signature: " + Environment.NewLine + signature);
}
else
{
MessageBox.Show("404-Signature not found");
}
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Jacket version of "I'm a freak"
which says "lights on lihts off" 
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Wax on, wax off. 
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Full Digital Jacket
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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- Everybody is kung-fu fighting!
- year of the dragon
- all movies featuring Jackie Chan
In Word you can only store 2 bytes. That is why I use Writer.
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So Easy !! Karate Kid 
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Congratulations! Now, you get to set the MQOTD tomorrow. 
You have just been Sharapova'd.
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With great power comes great electricity bill, I heard
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Oh I should have come up with this already 
There are so many jacket ons and offs in karate kid
seems you're up for tomorrow
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Well, you dó know the rules, right ? (see my signature, follow the link).
Anyway, it's correct. You don't need to do the MQOTD tomorrow, another game in the lounge passes the flag, but not this one.
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