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Too little, too late - after the recent "problems" I guess they just haven't done enough to woo back the faithful.
Ok, 70 odd people is a small sample, but less then 12% willing? Oh dear...
If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.
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There are still many companies and particulars attached to long term contracts.
If that's the case then at least you should be willing to try the next possible next thing! 
Anyway, I'm sure there are some people willing to give RIM a try even if they're not obliged to it... I'm also sure RIM did a good market survey before playing this card. It won't survive another flop in such short time.
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AlexCode wrote: It won't survive another flop in such short time
That's the whole point I think - it's not so much it won't survive another flop, as it needed a massive success to bring back it's loyal customer base. It's market share is in the gutter, and just "not failing" this time isn't enough to pull people away from the alternatives they had to find last year.
If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.
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You're right.
I see this RIM story as a lesson not to forget.
They had a huge client base (huge and loyal), the product was good enough at the time (even if already outdated it was a good product), their idea of upgrading the OS was good but, at the end, really poor execution, no fallback plan (at least that actually worked) and a very absent client support (maybe because there was actually nothing that could be done) led this huge company to discredit and maybe worse than that, to no one really care about them anymore.
The press only seeks for blood when you read the news, device comparison never give any advantage... I think, like you said, it's too late for them.
It's a pity to see a company like this fall due poor technical skills.
Even Nokia...
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AlexCode wrote: I see this RIM story as a lesson not to forget.
Everyone will forget.
Remember the Perrier Problem in 1990?
Prior to finding benzene in it's water, Perrier had 95% of the global market for bottled water.
Because they never listened to their technical people, they had no way to identify which bottles, or cases, or shipments might have been affected. As a result, they tried to cover it up (RIM, anyone?) and then had to recall every bottle of Perrier worldwide. As a result, people bought from ther local competition, and never went back. After the dust settled, they had less than 10% of the market share, and the company has never recovered.
This caused companies world-wide to go "Gulp! Can this happen to us?" and a massive explosion in the Coding and Marking market in the early 90's. And I know that it has saved at least one company from the same fate: a UK biscuit manufacturer had a flour filter break, releasing fragments into the mixture between frequent inspections.
Because they had listened, and coded to line and minute of production, they were able to get on the phone, and recall every single affected biscuit by turning the lorries they were in around and bringing them back to base!
I think RIM has done a Perrier. And I'll be amazed if they survive, let alone get back to where they were.
If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.
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Yeah... again you're right 
The paradigms change and people tend to think that the previous mistakes don't apply anymore and then... here we go again.
It's chaos is cyclic like fashion and many other things... it just needs enough time for people to forget.
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I also voted "Definitely not" since I use an Android phone and tablet. However, a large fraction of business users continue to be locked in to Blackberry. I suspect a move from this device will only come at a high cost to them, which leads me to believe it's not going to go away anytime soon.
/ravi
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That's just it: "business users".
And they don't want / can't afford to be out of touch. It was known as a "Crackberry" for a reason! So when RIM had a week of problems last year, they went out and bought the competition devices to keep in touch. What RIM needed to do was get them to throw the new device up on eBay, and buy the new Blackberry. If they don't, and it don't look like they have, the cost is irrelevant, firstly because it's not their money, and secondly because they already have a solution that many of them seem to prefer.
If you get an email telling you that you can catch Swine Flu from tinned pork then just delete it. It's Spam.
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