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GeneralCan't see how this got through Pin
Wendelius29-Jul-15 22:50
mentorWendelius29-Jul-15 22:50 
GeneralRe: Can't see how this got through Pin
Chris Maunder30-Jul-15 2:53
cofounderChris Maunder30-Jul-15 2:53 
GeneralSock puppet? Pin
Richard Deeming23-Jul-15 2:04
mveRichard Deeming23-Jul-15 2:04 
QuestionDuplicate post Pin
Alexandru Lungu16-Jul-15 3:30
professionalAlexandru Lungu16-Jul-15 3:30 
GeneralNot sure about this article in the queue Pin
Simon_Whale2-Jul-15 5:22
Simon_Whale2-Jul-15 5:22 
GeneralRe: Not sure about this article in the queue Pin
Wendelius2-Jul-15 7:03
mentorWendelius2-Jul-15 7:03 
GeneralNot sure about this Pin
Wendelius1-Jul-15 6:30
mentorWendelius1-Jul-15 6:30 
GeneralModeration rules for Quick Answers Pin
Chris Maunder17-Jun-15 4:30
cofounderChris Maunder17-Jun-15 4:30 
We've gone back and forth on Quick Answers and the Forums many, many times in relation to what to do about poor posts and abusive or useless answers. Technology isn't going to help, automated systems aren't going to help.

Only we can fix it, and we fix it by defining clearly what's acceptable, what's not, and how we treat users who post inappropriate content.

Our Discussion Forums[^] are for open discussions. The "what do you think" type discussions that allow people to talk about technology and reach consensus (or just have an all-out brawl!).

Quick Answers[^] is specifically for asking a specific question and getting a direct answer to that question. You post a question and you get a quick answer. Quick Answers was inspired directly by George Shepherd's Windows Forms FAQ: I wanted to build a set of questions and answers curated from a dedicated Q&A board into a living, comprehensive FAQ. For this the questions need to be clear and specific and the answers direct, minimal, yet complete. Answers such as" read section X in the docs", or links to other pages are not helpful unless they are provided as further references as part of an answer.

While we were working on Quick Answers Joel and Jeff went ahead and built their own awesome dedicated Q&A site. They nailed it, almost, and they sum up very well what's acceptable and what's not:

Quote:
Do not post:
  • Questions you haven't tried to find an answer for (show your work!)
  • Product or service recommendations or comparisons
  • Requests for lists of things, polls, opinions, discussions, etc.
  • Anything not directly related to writing computer programs

I say "almost" nailed it because the strictness of the enforcement has lead to a feeling of snarkiness and elitism. We try and avoid that at CodeProject, yet we've erred to far on the site of enabling people to post crap. We have to balance.

My thinking is:
  1. Abuse will not be tolerated, ever, anywhere. Abuse of the system, abuse of the community, abuse of an individual. It will not be tolerated.
  2. I'm not wiling to help someone who doesn't make even a paltry attempt to explain their problem. Community help is a voluntary service and should be respected.
  3. Not everyone has English as a first language, and so part of helping someone answer a question is to help them get their message across. If someone is honestly trying to make an effort but simply doesn't have the English written skills then it's often a minor effort to help them across the line.
  4. Truly poor questions - and we see a lot of them - are not motivating, and further, they set the stage for more poor questions. Keep the questions of a certain level of quality and that will be the level of quality users will understand they need to reach in order for their question to be answered.
  5. Insulting someone down publicly or privately is totally counter-productive. Poor questions should be closed and it should be clear why they were closed. Personal attacks are equivalent to abuse.
  6. Supercilious answers and comments are just as unwelcome. Answer to help; don't answer to prove you're smarter. Your volume of answers, ratings, and reputation will clearly demonstrate how smart you are.
With this in mind the approach we need to take seems fairly simple:
  1. Any question that clearly has had no thought or effort put into it needs to be closed immediately. Whether we simply leave the question available for viewing (but not listed) with a notice that it was closed, or whether we email the posted with a notice and permanently remove the question is open to debate.
  2. Any answer that is abusive, derogatory, not an answer or not related gets closed.
  3. Any question or answer that tries, that has a gem inside it that just needs polish should be polished. Helping clarify a question or answer is as valuable as answering a post directly. Call it an assist (and maybe that's how we should reward it?)
The Devil's always in the details and so some things need to be discussed here:
  1. What happens if a person answers a question with a great answer but in an over-bearing or supercilious manner? They provide value to the poster, but they also leave a bad taste. What should be done?
  2. Who decides whether a question is answerable or whether the poster has made an effort? Some experts on QA have an eerie ability to understand even the worst questions, but I don't feel that truly helps everyone else: someone searching for the answer to their problem will probably not find a poorly worded question if it's missing key words or concepts in the question itself. I truly think we should err on the side of clarity
  3. What do we do when a question is poor and is closed? Close it an move on? Close it and send an email? Have someone mark it as pending and throw it into a moderation queue so the community can judge its value?
  4. What rewards make sense for those who answer, and more importantly, edit and moderate questions and answers?
  5. How do we police the boards? Purely rep-based privileges or dedicated moderators who agree to follow consistent guidelines?
cheers
Chris Maunder

GeneralRe: Moderation rules for Quick Answers Pin
Thomas Daniels20-Jun-15 3:16
mentorThomas Daniels20-Jun-15 3:16 
GeneralAd-injection - second strike Pin
Richard Deeming12-Jun-15 7:26
mveRichard Deeming12-Jun-15 7:26 
GeneralRe: Ad-injection - second strike Pin
Nelek18-Jun-15 9:44
protectorNelek18-Jun-15 9:44 
GeneralRe: Ad-injection - second strike Pin
Richard Deeming18-Jun-15 10:47
mveRichard Deeming18-Jun-15 10:47 
GeneralThis is so 90s Pin
Tomas Takac7-Jun-15 7:19
Tomas Takac7-Jun-15 7:19 
GeneralRe: This is so 90s Pin
Keith Barrow10-Jun-15 1:38
professionalKeith Barrow10-Jun-15 1:38 
GeneralRe: This is so 90s Pin
Tomas Takac10-Jun-15 4:58
Tomas Takac10-Jun-15 4:58 
GeneralRe: This is so 90s Pin
Thomas Daniels11-Jun-15 2:26
mentorThomas Daniels11-Jun-15 2:26 
Generalawful quality tip/trick Pin
Sascha Lefèvre25-May-15 12:57
professionalSascha Lefèvre25-May-15 12:57 
GeneralGone Pin
Brisingr Aerowing7-Jun-15 3:47
professionalBrisingr Aerowing7-Jun-15 3:47 
GeneralThis forum Pin
Sascha Lefèvre25-May-15 10:53
professionalSascha Lefèvre25-May-15 10:53 
GeneralRe: This forum Pin
Thomas Daniels29-May-15 5:24
mentorThomas Daniels29-May-15 5:24 
QuestionIs it spam? (link to google ads) Pin
Tomas Takac24-May-15 21:59
Tomas Takac24-May-15 21:59 
AnswerRe: Is it spam? (link to google ads) Pin
Sascha Lefèvre25-May-15 10:44
professionalSascha Lefèvre25-May-15 10:44 
GeneralHow it became an article? Pin
Kornfeld Eliyahu Peter13-May-15 3:04
professionalKornfeld Eliyahu Peter13-May-15 3:04 
GeneralRe: How it became an article? Pin
Thanks787220-May-15 21:25
professionalThanks787220-May-15 21:25 
GeneralRe: How it became an article? Pin
Thomas Daniels21-May-15 5:55
mentorThomas Daniels21-May-15 5:55 

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