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I don't know what is the correct way for making simple call center application.
I have to make an Call Center application. The SIP service site's has only C++ codes and TAPI documentation.
What is the correct way to solve this problem. Is it free API application for call center. I am open the other advices.

What I have tried:

Firstly I used TAPI for call center.
But it does not work properly. Doesn't show second calls. Sometimes does not show phone numbers.
Then I translated their C++ api to C# codes. But it work only with 1 dial. I mean i cannot control second calls with their api. I asked it them and they said "Our Api does not support managing multi calls. SIP phones can do that use their solutions."
I found bria which has it's own api and it can manage multi calls. but it is expensive.
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Comments
Richard MacCutchan 28-Nov-17 6:55am    
This is not a valid question. You need to study the documentation of the APIs you have found, or design your own system.
amagitech 28-Nov-17 8:25am    
They said "Our Api does not support managing multi calls. SIP phones can do that use their solutions."
Richard MacCutchan 28-Nov-17 9:15am    
So you have your answer.

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