An error has occurred while attempting to load the crystal reports runtime desktop application

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Hello
I am making desktop application in VB.net with crystal report in VS10.
My application works fine in my system but if I run it to another PC which do not have crystal reports installed in it, it gives me error:

An error has occurred while attempting to load the Crystal Reports runtime desktop application Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information

What else should i need to do, because it is not possible to give

CRRuntime_32bit_13_0_12.msi

within my set up and ask user to install it

What I have tried:

I have copied all required dll to user PC at my application installed location.

Posted 12-Jun-18 0:52am

Nitin Surya

Updated 12-Jun-18 2:08am

Jochen Arndt

v2

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Nitin Surya 12-Jun-18 6:55am

i am using Inno setup to create exe bundle

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Jochen Arndt · Accepted Answer · 2018-06-12T02:02:00

Solution 1

You have to include the MSI with your setup and install it together with your application.

Untested InnoSetup script portion (see also Inno Setup Knowledge Base[^] ):

[Files]
Source: "[<Path>\]CRRedist<version>.msi"; DestDir: "{tmp}"; Flags: deleteafterinstall

[Run]
Filename: "msiexec.exe"; Parameters: "/i ""{tmp}\CRRedist<version>.msi""";
Description: "Crystal Reports"; Flags: waituntilterminated

You may also let the shell execute the MSI file:

[Run]
Filename: "{tmp}\CRRedist<version>.msi"; Description: "Crystal Reports"; Verb: "open"; Flags: shellexec waituntilterminated

See also the [Run] & [UninstallRun] sections[^] for the various options and flags like showing a status message.

To handle errors during installation use the Pascal Scripting: ShellExec[^] function.

Posted 12-Jun-18 2:02am

Jochen Arndt

Comments

Nitin Surya 12-Jun-18 8:19am

i want it to get execute without its gui.. I mean the msi files installation GUI should not appear while installing main setup. Is it possible?

Jochen Arndt 12-Jun-18 8:36am

See the "/q" option at Msiexec Command Line Options. It can be used to show no or a reduced UI.

But when doing so you should add a "StatusMsg" to the InnoSetup RUN section so that the users knows that something is happening and he has to be patient.

Nitin Surya 12-Jun-18 9:52am

Is there any other way than installing msi for crystal report, like copy and register some dll or something other than this?

Jochen Arndt 12-Jun-18 10:23am

If there is (but I don't think so), why would you do so instead of using the provided installation package?

That will do all the required tasks:
Checking if already installed, copying to the correct locations, and registering.

Nitin Surya 12-Jun-18 10:58am

"/q" is not working it should be installed in background.

Jochen Arndt 12-Jun-18 17:31pm

What does "not working" mean?

How did you specified it (must be inserted before or after /i separated by a space)?

Why do you want to not show any information to the user?
You have to wait anyway until the installation is completed.

Nitin Surya 14-Jun-18 2:06am

i mean it was not getting installed, i used "/q /i" now its working fine.. thank you for help