try this, it may help you.
<asp:TemplateField ShowHeader="true" HeaderText="Status" >
<ItemTemplate> <asp:Label ID="lblStatus" runat="server" CausesValidation="false" CssClass="txt" Text='<%# Bind("status") %>'></asp:Label></ItemTemplate>
</asp:TemplateField>
and ur query like this..
string strQry = "Select complain_date,complain_no,pno, problem, pcno, status from call_log where status NOT LIKE('closed') order by complain_date";
GlobalDs = GlobalConectionClass.ExecuteDataSet(strQry);
if (GlobalDs.Tables[0].Rows.Count > 0)
{
GridCall.DataSource = GlobalDs.Tables[0].DefaultView;
GridCall.DataBind();
}
GlobalDs.Dispose();