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I think it would be nifty if the daily newsletter had links in each news item to go to the forum discussion thread for that news item. It would encourage more discussion about the news items, and it's kind of inconvenient to go to the forum and find the thread for it "manually". I'm often curious what fellow CodeProjecters are saying about the news items or I want to say something about it myself but the friction involved in getting to the thread often dissuades me from doing it in the morning.
I'm not suggesting it should be the default when you click the title of the article, I meant that there should be a link somewhere for the discussion, i.e. next to the source line perhaps, or a little discussion icon next to the title that goes to the forum or whatever.
I don't really understand what you are getting at. What I would like is that for each news item, the newsletter would have a small link, like for example a link that says "[discussion]" next to the "Source: XYZ News" line in each news item that goes to the forum discussion for that news item.
"So - link to what?" - the thread in the insider news forum for that news item.
A bit of a rant and a talk.
We have Internet via Spectrum (used to be Time-Warner).
We are getting 1.2MBPS (and less) direct to cable modem.
I've had this happen while under Time-Warner and we never got to a resolution.
They would even send someone out. In the 10 minutes while the technician would be there we'd get 50MBPS.
It takes hours to explain that there really is a problem. All I want is a reasonable amount of the bandwidth I pay for.
It always feels like a throttling algorithm that has gone haywire.
SLA - Service Level Agreement
At what point are you paying for a service that is nothing close to what they market (commercials say 100MBPS but we consistently get about 10MBPS tops).
Has anyone ever successfully seen a resolution to this and they actually fixed the issue?
I'm about 0 for 33.
In the UK we have Virgin Media which used to be NTL providing Cable Internet access.
The same thing happened to us a couple of years back around Christmas time, speeds dropped to between 500bps to 0bps .
They couldn't fix the issue despite sending three different engineers at 1 week intervals. The problem wasn't with the modem or the local cable I suspect but in some central switching location somewhere.
In the end we canceled it an went to a different provider.
I had Virgin Mobil for cell service (once upon a time). Arguably the most incompetent tech support, ever. Incredibly bad service; never fixed problems; no mechanism to get a message to anyplace by the India call center. .
What I had ALWAYS found to be the problem when TWC did that was they ahd lowered the signal levels. The tech would call back to the office (or I would be on the phone with them and they'd do it on my say-so) and have the level raised. Fixed it right up, every time.
I have no idea why they would have lowered it earlier, or if it was a case of the number of subscribers attached to the line coming out to me.
The tech would call back to the office (or I would be on the phone with them and they'd do it on my say-so) and have the level raised.
Yep. Last place we lived the signal levels would get out of whack. Tech would come out. Get them leveled and then about 1 week later back to the issues again.
Is this stuff rocket science? Brain surgery?
Also, the very difficult problem is convincing them that there is a problem outside of your system and in something in their system.
All that time wasted -- I've literally spent hours to get to the right level where someone finally takes action. And even then the solution doesn't last.
If you actually read the SLA, the threshold is much lower than the advertised amount (and the label on the plan that you have). Found that on a contract review when I was considering a lawyer at one point...
"Never attribute to malice that which can be explained by stupidity."
- Hanlon's Razor
Last Visit: 31-Dec-99 18:00 Last Update: 10-May-21 18:47