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The form itself is online as a PDF - but it has to be completed on paper, and sent in with supporting original documents, not scans or copies.
The "get them to post it to you" version includes a pre-paid envelope with the address - and the address bit is completely missing from the online version
Let's not expect too much of a government department on a Monday...
Sent from my Amstrad PC 1640 Never throw anything away, Griff
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
And you are feeling copasetic about sending your original documents on the hope that they will send them back? I know I was somewhat anxious about that when I did my first passport, lo these many years ago.
A human being should be able to change a diaper, plan an invasion, butcher a hog, navigate a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects! - Lazarus Long