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You've guessed it - it was a photocopy of the disk.
Oh, so you know that guy? I have heard that story repeated again and again, from all sorts of sources. Maybe a few details were lost here, a few other detail were lost there, but it clearly is comes from the same, true story.
And here we have someone who knows the guy who actuall experienced it! Great!
I knew the woman it happened to... *just saying*
Actually saw the photocopy too.
Beaconsfield Arms, Gateshead, circa 1985-6
Did say I was "going back a bit"
Also personally experienced the "my mouse cable isn't long enough" because they thought it was the thing that paused the voice recorder.
S**t, I'm old
There are a few websites dedicated to the idiocy people in tech support are subjected to.
One example: I heard a recording of a guy who called tech support because his mouse reached the edge of the mouse pad but the cursor wasn't where he wanted it and he didn't know how to continue moving it.
"They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"
When I started working as freelance tech support (mid 90s), an early case was a company (employing about a dozen people) who's PC had died. Their business was pretty much dependent on a small database of customers. It's OK, they had backups - lots of them. I inserted the backup floppy disk from the previous day, and sure enough, there was the backup - of the software. Every day for a year they'd filled a floppy with a copy of the (unchanging) program folder. Zero backups of the data folder. Ooops.
Just yesterday a guy who should know better sent me an email with a large ZIP file attached. It claimed to be the individual installers for the 'suite' install I'm creating for him.
The ZIP file contained four phone camera photos of the four individual application icons on some random Windows desktop, plus a Word document containing a screen capture of the primary application's installer's opening dialog.
I am going to be patient and calm when I explain to him what I actually need. I am allowing myself one and only one chortle, chuckle, or giggle. I will not take a sledgehammer to him as a service to the race.
Cut up <meat> and marinade in soy sauce, salt and corn flour for half an hour.
Deep fry it til it is crispy.
Fry ginger garlic in wok.
Add chopped onions, bell peppers chillies black pepper.
Put in crispy meat.
Add sugar vinegar soy sauce rice wine in varying quantities and call it:
1) Sweet and sour <meat>
2) General Po's chicken
3) Chilli <meat>
4) Sichuan <meat>
5) Mongolian beef
6) General Tso's spicy chicken
7) Stir fried beef and green peepper
whatever the hell you want, its all the same damn thing anyway.