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I explained that it was not. I told her the best thing she could do is turn her phone off and back on.
Norton: Does It Do Anything?
At this point I installed Norton Security Essentials on her phone but all it did was say, "You should connect to safe networks". It was tough for me to figure out what it was saying, but basically it was saying don't use wifi at the coffee shop or whatever.
Normal End-Users Have No Chance
I was completely confused about the iphone. I couldn't really check the web site she was looking at using VirusTotal.com because we weren't sure which site she visited. We began wondering if (even though she hadn't clicked on the pop-up) her phone had been compromised.
Even Norton didn't seem to be scanning for viruses or anything. It just sat there and stared at us. And oh, yes, it told us "Norton will make sure you have the latest OS updates". Is that all you need to insure your iPhone hasn't been compromised?
It's No Wonder Everyone Has Given Up On Security
Every time I run into an issue like this I am always convinced that security is setup to help the scammers. End-User : Safe Through Obscurity
The poor end-user is basically safe only because there are 100s of millions of other people who probably exercise less security than you do.
What About My Wife's Unsafe Behavior of Clicking Links?*
I told my wife, "well, you really can't just read articles on various sites like that."
She said, "Well, what's the freaking purpose of having a phone and Internet and all this if you can't really go anywhere on the Internet?" It's a good question really. Why is there so much unsafe stuff out there (why don't devices just not even allow the stuff to be seen?)
I told her, "well, anytime you want to read an article on a site you should go to VirusTotal[^] first and enter the full URL that you will visit and allow it to scan it.
"It's not worth it," she said.
And as an end-user, I can totally understand that.
Meanwhile, we really have no definitive answer that her iphone** isn't compromised. it's really quite stupid.
**She has a iphone XS Max with all updates applied.
PS - we did a VirusTotal.com scan of the web site mentioned in the pop-up screen at the top and it said that site is clean, which it may be but the site has to be questionable since it contains a spelling error.
Yeah, that makes sense. She wanted to retrace her steps in an attempt to see if she could figure out what happened, but you can't really do that either since you may compromise your device when attempting to figure it all out.
Apple really should provide a virus scanner for their users so you can just run it and get an idea if the device is compromised. As an end-user you just throw up your hands and say, "I guess it is okay, because it has to be."
This is how the IT World has taught end-users to be apathetic about security.
Anything that is unrelated to elephants is irrelephant Anonymous - The problem with quotes on the internet is that you can never tell if they're genuine Winston Churchill, 1944 - Never argue with a fool. Onlookers may not be able to tell the difference. Mark Twain