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They still need your money. They still need my money.
No, they don't. There are enough ignorant (or just plain dumb) people out there that will believe everything they are told and just pay the money regardless as they think there is no choice - and because of this, there is basically no choice.
You can choose, most people won't - so they don't care.
- I would love to change the world, but they won’t give me the source code.
How many times over the years I told family/friends/anyone about being spied on and how to reduce it (or even stop it) and they said that ultra-moronic mantra that "they have nothing to hide". Even when I ask them if they'd mind a whole lot if I opened their mail and read it (outrage!) they still just don't get it.
The lazy easy stupid path is the direction of choice. Why think? Someone else can do that for.
You are only a number. An income stream. Both of which, merely one of billions. To consider yourself expendable borders upon egocentric !
The reason health providers are now providing "patient centered care" is because pharma no longer target the providers they are now targeting the patient. Proof, every time I watch regular TV, which is very rare, 2/3rds of the commercials are drug related.
Or root their hardware and install your own custom, crowdsourced firmware.
Like the outfit that does it for samsung TVs, and the innumerable projects for rooting phones.
Perhaps the contempt companies have for their users will at least foster that sort of hacking effort as they become ever more encroaching and impositional. Eventually, maybe it will get so bad that it will bleed over from the weirdos and hardware hackers into the mainstream.
After that it would inevitably be monetized. "Get Deft Root for your samsung phone - by DeNice, Inc for $29.95" And we'll see ourselves in the crossfire of the Great Bloat/Debloat wars of the 2050s.
I agree, but I am left with the question of whose definition of "user centered" we should use. One person's or culture's easy to use user interface may totally baffle another person or someone from another culture. Simple things such as date order or 12-hour versus 24-hour time, for example. Using localization can help, but setting that up for each user is a pain and expecting the naïve user to do this is an exercise in wishful thinking.
Ordering of fields is another whole can of worms. Assuming left-to-right, then down "logical" order is problematic. Whose version of "logical order" should we use? What about people whose language reads right-to-left, then down or top-to-bottom, then right? Your answer, I will bet, is to allow the user to move fields around.
Now for the zinger....In an industrial setting, a generic user id is often used with invoice numbers or order numbers used to distinguish who is entering the data.
In my experience, user interfaces for job settings need to be the least objectionable and most convenient to the majority culture using the software. The outputs need to be tailored to meet the needs of the next program in the job flow, with the appropriate reporting forms being generated as prescribed by the bureaucratic chimpanzees from the government and from "Harvard MBA" chimpanzees belonging to, or consulting to, other departments within the organization.
Being retired has some real advantages. I take on the projects I want, do it my way and if they accept my demonstration, get paid when I deliver the software installation package, help files and manual.
I do agree that you appeal to the majority of users who use your product. If a significant plurality of them have an issue with say, left-to-right or top-to-bottom-order - maybe they use an eastern language for example - then you respond by releasing a variant of the application. What constitutes a significant plurality? In practice I'd think the market would dictate that.
Not that I'm disagreeing with you, but there are some who insist consumers don't know what they want. But as far as I'm concerned, there has to be some middle ground to be reached that everyone can agree upon.
That reminds me of the numerous times my sister has asked me to come over to "fix her computer"; on more than one occasion I offered to show her what to do if she gets back into whatever situation she's found herself in. And every time she actually gets mad and tells me she doesn't have time for that, she doesn't care, she just wants it to work and wants me to fix it, end of story. What I conclude from that is that if you're giving someone too many options, they'll want nothing to do with it and prefer a black box that'll take no input from them.
I'd argue that's precisely why PCs aren't a silver bullet. I'm a fan of smart appliances for the same reason that your sister is not a fan of computers. Dedicated hardware just works. It does one thing, and it does it very well. PCs - or anything really - that try to do everything won't typically excel at them, and to the degree that they can, they are more complicated as a result, and they break. And even attempts to make them easier fail because as Douglas Adams lamented, "the problem with making something completely foolproof is people underestimate the ingenuity of complete fools"
So make things simpler. That's user centric. Your sister may be better served with a chromebook for browsing the web and several smart appliances like TVs for using things like netflix.
That is common now! And worse, most of them are seldom used. The only exceptions are usually the toaster, the microwave and the television.
Dig through someone's shelves and drawers and you will find old cell ph9ones, flashlights, film cameras, digital cameras, blenders, food mixers, bread makers, electric fry pans, electric griddles, croc pots, calculators, radios, headsets, waffle irons, clothing irons, alarm clocks, wrist watches, and what-not, most of which has not been used in at least a year.
When it comes to smart phone and PCs, at least they are used — even if only for email, web surfing and telephone calls.
My wife attempted to login to her laptop this morning so she could clock-in to work.
The keyboard would not allow any entry. Mouse was moving properly.
Nothing on keyboard.
Finally, we used the "restart computer" choice available on login screen and via mouse.
The machine finally came up and it said..."Let's complete your update..." and then tons of marketing questions and answers.
"Would you like to subscribe to MS Office for eternity...??"
Many more questions before she could escape to use her laptop for her business requirement of clock-in.
They just tried to make sure you can't ruin their update...
Now reading your post they will remove the option to restart the computer with mouse only...
Next step will be wireless electricity to ensure you can't event turn of the computer without shutting down the neighborhood...
"The only place where Success comes before Work is in the dictionary." Vidal Sassoon, 1928 - 2012
Is this the end of your "blessed with perfection" after 20.5 hours?
(BTW my Samsung - half the size of yours - has an "input" button on the remote which means I can swap between HDMI input and Netflix in about 3 button presses; no need to go through the "smart" menus) Congrats on getting through to an actual person at Samsung!
Yes. Luckily the only time i have to deal with it is if i want to use the TV's built in Netflix feature, which for some reason appears to be better quality and faster loading through my TV than through netflix.com
I think my TV is probably newer. All samsung's TVs seem to be "smart" these days but I'd have been fine without the feature.
They don't make it easy do they?
My recent monitor is a Samsung, and the controls are stupid. They all work via menus from a combination micro joystick and button - but it's on the back of the monitor where you can't see it, and to turn the monitor off, you have to click it, then pull it down, then click it again. Which is OK, but ... that doesn't work once the video signal is no longer present, because then it goes into "hunt" mode between analog and digit inputs, and the joystick now just switches between them.
So to turn the computer off, you have to open the start menu, select "Power", position the mouse over the "shut down" option, then turn off the monitor and click the mouse (hoping it didn't move in the meantime, which is fine for me with a trackball, but a PITA with a "regular mouse").
I recently found that you can hold the joystick in for five or six seconds and it'll turn off, but that only works when there isn't a video signal.
Stupid UI design, done to make the front look "clean" and probably costing more than dedicated buttons would have ...
Samsung used to be very, very good at this stuff - usability was the key thing. But recently they let the marketing department and lazy coders do the UI design, I think.
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!
Yeah. I'm really disappointed. When we remodeled our kitchen a couple of years ago when we moved in here we replaced everything with samsung appliances.
My kitchen is great. I don't like their phones, but I don't like *anyone's* smartphones but samsung always had at least good displays, so I figured I'd buy their TV over a competitors that was the same price.
My mistake. I didn't count on them sticking me with the worst remote in the world, ($7 for a replacement on amazon - that's how chintzy it is) and that making me furble through a seemingly endless array of vendor partner apps before I get to the "My PC" option that lets me get back to what I use this screen for primarily - a computer monitor.
I asked them where I could find a compatible replacement remote with source buttons on it. They said I'm locked in.
I finally told them fine, I'll hack the firmware and replace it with something open source. If it bricks the TV I'll return it under warranty anyway.
"You can't do that"
Really? How do you intend to stop me?
"That will void the warranty"
Not if I don't tell you I did it. Just like you didn't tell me I'd be saddled with all of your vendor partners every time I use the remote on this expensive TV i just bought from you.
Real programmers use butterflies
modified 22-Feb-21 8:09am.
Last Visit: 31-Dec-99 18:00 Last Update: 24-Jul-21 5:42