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PraiseAt Heathrow Pin
Wendelius5-May-18 0:17
mveWendelius5-May-18 0:17 
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OriginalGriff5-May-18 0:33
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Wendelius5-May-18 0:51
mveWendelius5-May-18 0:51 
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dandy725-May-18 1:43
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Marc Clifton5-May-18 4:21
mvaMarc Clifton5-May-18 4:21 
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Sander Rossel5-May-18 8:10
professionalSander Rossel5-May-18 8:10 
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Jörgen Andersson5-May-18 9:48
professionalJörgen Andersson5-May-18 9:48 
GeneralScreenshots vs text... Pin
dandy724-May-18 12:00
Memberdandy724-May-18 12:00 
These days at the office I'm in charge of emailing license activation keys to customers who request them if, say, their machines can't access the internet to do automatic activation after a new install.

We have a dialog box that shows users their license key, a unique machine code, and a text field in which they're expected to paste the activation key we generate for them. There's clear instructions on that dialog box that they need to email us their license key and machine code, and there's a button to copy those values to the clipboard.

Every once in a while someone will send us a screenshot of the dialog box showing the key/machine code. Which means we have to type in those values. Neither are exactly short strings, so there's always a risk of us mistyping something - this is why there's a "copy to clipboard" button, so we can copy them from a plain text source.

When interacting to customers, I always go out of my way to be a nice guy, but sometimes I'm very tempted to respond in kind, by taking a screenshot of our licensing software showing the activation key they have to paste, with the note, "now you know why that Copy button is there".
GeneralRe: Screenshots vs text... Pin
Maximilien4-May-18 13:11
MemberMaximilien4-May-18 13:11 
GeneralRe: Screenshots vs text... Pin
dandy724-May-18 17:07
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GeneralRe: Screenshots vs text... Pin
Marc Clifton4-May-18 14:53
mvaMarc Clifton4-May-18 14:53 
GeneralRe: Screenshots vs text... Pin
dandy724-May-18 17:05
Memberdandy724-May-18 17:05 
GeneralRe: Screenshots vs text... Pin
OriginalGriff4-May-18 18:48
mveOriginalGriff4-May-18 18:48 
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lopatir5-May-18 6:38
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GeneralRe: Screenshots vs text... Pin
Jörgen Andersson5-May-18 9:56
professionalJörgen Andersson5-May-18 9:56 
GeneralRe: Screenshots vs text... Pin
dandy726-May-18 6:19
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Member 106520836-May-18 22:37
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GeneralRe: Screenshots vs text... Pin
dandy727-May-18 3:48
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GeneralRe: Screenshots vs text... Pin
Bruce Patin7-May-18 10:21
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GeneralRe: Screenshots vs text... Pin
  Forogar  7-May-18 12:40
professional  Forogar  7-May-18 12:40 
GeneralRe: Screenshots vs text... Pin
dandy727-May-18 13:54
Memberdandy727-May-18 13:54 
GeneralRe: Screenshots vs text... Pin
Member 106520837-May-18 13:10
MemberMember 106520837-May-18 13:10 
GeneralRe: Screenshots vs text... Pin
Kirill Illenseer6-May-18 20:42
MemberKirill Illenseer6-May-18 20:42 
GeneralRe: Screenshots vs text... Pin
Bruce Patin7-May-18 10:22
MemberBruce Patin7-May-18 10:22 
GeneralRe: Screenshots vs text... Pin
Kirill Illenseer18-Jun-18 20:09
MemberKirill Illenseer18-Jun-18 20:09 

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