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GeneralRe: Thought of the Day Pin
DRHuff12-Oct-18 5:15
MemberDRHuff12-Oct-18 5:15 
GeneralRe: Thought of the Day Pin
W Balboos, GHB12-Oct-18 6:35
mveW Balboos, GHB12-Oct-18 6:35 
GeneralRe: Thought of the Day Pin
TNCaver12-Oct-18 7:12
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GeneralRe: Thought of the Day Pin
jeron112-Oct-18 7:23
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GeneralRe: Thought of the Day Pin
lopatir12-Oct-18 7:33
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GeneralRe: Thought of the Day Pin
Ravi Bhavnani12-Oct-18 10:04
professionalRavi Bhavnani12-Oct-18 10:04 
GeneralRe: Thought of the Day Pin
"mega"-in-a-fake-beard12-Oct-18 10:15
professional"mega"-in-a-fake-beard12-Oct-18 10:15 
QuestionSituation Pin
R191112-Oct-18 2:07
MemberR191112-Oct-18 2:07 
Customer-A & Customer B are into joint venture.
Customer-A's manager directly interacts with us on a product.

Customer-A is a long time one, so he pays only 20% of the product's cost.
Customer-A introduces Customer-B.

Since they are in JV, I assumed, everything is transparent.
Over a conversation, Customer-B asks, how much we charge for Product-X for customer-A.
I say the discounted cost. i.e $200. (When actual cost is $1000)

Just after a day, Customer-A dials and warns me not to disclose the discount details.
He says it's a disgrace for their brand to pay such a low amount for the product/service,
(but he wouldn't pay the $1000 as well Hmmm | :| )

He wants to project to customer-B that he's paying $1000, the actual cost.

But, now that I had already shared the details to customer-B.
What a mess! D'Oh! | :doh:

Now I'm just keeping quiet. Should I go back to Customer-B & say the shared info was wrong.
or should I dial back customer-A and say it's too late to correct this.

(Please excuse the unprofessional data sharing. This is how things working here in mini-start-ups, since we tend to be customer friendly, we end up getting roughed up like this. But personally both these customers people are nice behaving)
AnswerRe: Situation Pin
OriginalGriff12-Oct-18 2:18
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R191112-Oct-18 2:36
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Bassam Abdul-Baki12-Oct-18 6:08
professionalBassam Abdul-Baki12-Oct-18 6:08 
AnswerRe: Situation Pin
Johnny J.12-Oct-18 2:23
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R191112-Oct-18 2:36
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Richard Andrew x6412-Oct-18 3:03
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Eric Lynch12-Oct-18 3:09
mvaEric Lynch12-Oct-18 3:09 
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Dan Neely12-Oct-18 3:15
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"mega"-in-a-fake-beard12-Oct-18 3:17
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AnswerRe: Situation Pin
F-ES Sitecore12-Oct-18 3:30
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GeneralRe: Situation Pin
R191112-Oct-18 3:59
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#realJSOP12-Oct-18 3:49
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GeneralRe: Situation Pin
Johnny J.12-Oct-18 3:52
professionalJohnny J.12-Oct-18 3:52 
GeneralRe: Situation Pin
Eytukan12-Oct-18 6:48
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AnswerRe: Situation Pin
GuyThiebaut12-Oct-18 5:16
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GeneralRe: Situation Pin
Eytukan12-Oct-18 6:52
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R. Giskard Reventlov12-Oct-18 6:01
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