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GeneralRe: 328 Parent call their children Abcde Pin
User 483504730-Nov-18 4:59
MemberUser 483504730-Nov-18 4:59 
GeneralBell Canada - yet another rant... Pin
dandy7229-Nov-18 13:27
Memberdandy7229-Nov-18 13:27 
GeneralRe: Bell Canada - yet another rant... Pin
Jalapeno Bob29-Nov-18 21:30
professionalJalapeno Bob29-Nov-18 21:30 
GeneralRe: Bell Canada - yet another rant... Pin
dandy7230-Nov-18 7:46
Memberdandy7230-Nov-18 7:46 
GeneralRe: Bell Canada - yet another rant... Pin
Jalapeno Bob30-Nov-18 8:02
professionalJalapeno Bob30-Nov-18 8:02 
GeneralRe: Bell Canada - yet another rant... Pin
Mark_Wallace30-Nov-18 1:14
MemberMark_Wallace30-Nov-18 1:14 
GeneralRe: Bell Canada - yet another rant... Pin
dandy7230-Nov-18 9:39
Memberdandy7230-Nov-18 9:39 
GeneralRe: Bell Canada - yet another rant... Pin
charlieg30-Nov-18 6:04
Membercharlieg30-Nov-18 6:04 
The level of organizational stupidity is astounding. I'll wager that there are people in Bell Canada that know this is a problem.

Last week my natural gas provider sent me my monthly email informing me that this month's statement was available. Since I'm on auto-pay, I don't usually login to my account. I was curious about my usage, so this month I did, where upon I learned I was behind in my payments - by months. Huh?

Digging further, it appears that their database turns off auto-pay if you change payment accounts. The web site doesn't tell you this, it just happens. I looked diligently in their email - no mention of my account being late. I suppose the heat turning off might clue me in.

So I wrote them a nice customer feedback email explaining that their system was flawed and needed some corrections. Customer service informed me that just because I have auto-pay, wait for it, I still need to verify it's working. WTF | :WTF:

They missed the entire point of my email. I'm reading about how Marriott, Dell, Dunkin Donuts, Home Depot, Target, etc have all had recent data breaches. Sort of explains why my card # has been stolen 6 times in the last 3 years.
Charlie Gilley
<italic>Stuck in a dysfunctional matrix from which I must escape...

"Where liberty dwells, there is my country." B. Franklin, 1783
“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

GeneralRe: Bell Canada - yet another rant... Pin
dandy7230-Nov-18 7:43
Memberdandy7230-Nov-18 7:43 
GeneralHello everyone Pin
lw@zi 29-Nov-18 7:44
professional lw@zi 29-Nov-18 7:44 
GeneralRe: Hello everyone Pin
glennPattonContracting229-Nov-18 8:44
professionalglennPattonContracting229-Nov-18 8:44 
GeneralRe: Hello everyone Pin
OriginalGriff29-Nov-18 8:46
mveOriginalGriff29-Nov-18 8:46 
GeneralRe: Hello everyone Pin
Daniel Pfeffer29-Nov-18 9:07
professionalDaniel Pfeffer29-Nov-18 9:07 
GeneralRe: Hello everyone Pin
RickZeeland29-Nov-18 10:39
mveRickZeeland29-Nov-18 10:39 
GeneralRe: Hello everyone Pin
Richard Deeming29-Nov-18 9:06
mveRichard Deeming29-Nov-18 9:06 
GeneralRe: Hello everyone Pin
Eddy Vluggen29-Nov-18 10:23
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GeneralRe: Hello everyone Pin
lw@zi 29-Nov-18 23:34
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GeneralRe: Hello everyone Pin
Eddy Vluggen30-Nov-18 1:49
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PraiseRe: Hello everyone Pin
RickZeeland29-Nov-18 10:44
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GeneralRe: Hello everyone Pin
lw@zi 29-Nov-18 23:36
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GeneralRe: Hello everyone Pin
dandy7229-Nov-18 13:36
Memberdandy7229-Nov-18 13:36 
GeneralRe: Hello everyone Pin
Ronny Japutra29-Nov-18 19:47
MemberRonny Japutra29-Nov-18 19:47 
GeneralThought of the Day Pin
OriginalGriff29-Nov-18 5:59
mveOriginalGriff29-Nov-18 5:59 
GeneralRe: Thought of the Day Pin
patbob29-Nov-18 6:34
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Daniel Pfeffer29-Nov-18 7:03
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