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GeneralRe: Have to vs must Pin
Member 798912223-Jan-20 8:04
MemberMember 798912223-Jan-20 8:04 
GeneralRe: Have to vs must Pin
Kaladin23-Jan-20 5:55
MemberKaladin23-Jan-20 5:55 
GeneralRe: Have to vs must Pin
Stefan_Lang23-Jan-20 21:56
mveStefan_Lang23-Jan-20 21:56 
GeneralRe: Have to vs must Pin
Kaladin24-Jan-20 2:41
MemberKaladin24-Jan-20 2:41 
GeneralRe: Have to vs must Pin
Stefan_Lang24-Jan-20 3:03
mveStefan_Lang24-Jan-20 3:03 
GeneralRe: Have to vs must Pin
Nelek24-Jan-20 3:21
protectorNelek24-Jan-20 3:21 
GeneralRe: Have to vs must Pin
Mark_Wallace23-Jan-20 6:55
MemberMark_Wallace23-Jan-20 6:55 
GeneralRe: Have to vs must Pin
dandy7223-Jan-20 7:46
Memberdandy7223-Jan-20 7:46 
Interesting examples.

I and a couple of coworkers do support for our software (answering email when we have time and such). I'm not a native English speaker; my coworkers are, but I always go out of my way in my responses to customers to discuss "the problem", whereas my coworkers might use "your problem". I've always thought "your problem" had a rather strong undertone suggesting a customer was having problems because of his own doing...whereas "the problem" is more neutral.

I've mentioned it to my coworkers, but they don't see it that way at all. I'm concluded maybe it's just me and my French background (in French, "ton probleme" is very informal and infers "you're the only one seeing that"), but I still avoid using "your problem" in correspondence with customers...

GeneralRe: Have to vs must Pin
Mark_Wallace23-Jan-20 20:49
MemberMark_Wallace23-Jan-20 20:49 
GeneralRe: Have to vs must Pin
Member 798912224-Jan-20 0:09
MemberMember 798912224-Jan-20 0:09 
GeneralRe: Have to vs must Pin
Mark_Wallace24-Jan-20 1:36
MemberMark_Wallace24-Jan-20 1:36 
GeneralRe: Have to vs must Pin
dandy7224-Jan-20 5:03
Memberdandy7224-Jan-20 5:03 
GeneralRe: Have to vs must Pin
Mark_Wallace24-Jan-20 5:56
MemberMark_Wallace24-Jan-20 5:56 
GeneralRe: Have to vs must Pin
Stefan_Lang23-Jan-20 22:15
mveStefan_Lang23-Jan-20 22:15 
GeneralRe: Have to vs must Pin
Member 798912223-Jan-20 8:45
MemberMember 798912223-Jan-20 8:45 
GeneralRe: Have to vs must Pin
Mark_Wallace23-Jan-20 21:12
MemberMark_Wallace23-Jan-20 21:12 
GeneralRe: Have to vs must Pin
Ravi Bhavnani23-Jan-20 7:07
professionalRavi Bhavnani23-Jan-20 7:07 
GeneralRe: Have to vs must Pin
Mark_Wallace23-Jan-20 7:32
MemberMark_Wallace23-Jan-20 7:32 
GeneralRe: Have to vs must Pin
Member 798912223-Jan-20 8:59
MemberMember 798912223-Jan-20 8:59 
GeneralRe: Have to vs must Pin
Ravi Bhavnani23-Jan-20 9:34
professionalRavi Bhavnani23-Jan-20 9:34 
GeneralRe: Have to vs must Pin
Mark_Wallace23-Jan-20 20:44
MemberMark_Wallace23-Jan-20 20:44 
GeneralRe: Have to vs must Pin
dandy7223-Jan-20 7:53
Memberdandy7223-Jan-20 7:53 
GeneralRe: Have to vs must Pin
Ravi Bhavnani23-Jan-20 9:36
professionalRavi Bhavnani23-Jan-20 9:36 
GeneralRe: Have to vs must Pin
DerekT-P23-Jan-20 7:20
professionalDerekT-P23-Jan-20 7:20 
GeneralRe: Have to vs must Pin
Greg Utas23-Jan-20 7:41
professionalGreg Utas23-Jan-20 7:41 

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