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I have been using TightVNC for several years. I even have a wrapper I wrote for the Windows clients, for those companies that require the user to "let you in". It spawns the TightVNC server, and shows the user their computer name and IP addresses to let the tech know for connecting. It also gives a button to click to end the session and terminate the server.
I have used it with three different companies now. Between that and the security of TightVNC, I haven't had anyone balk at it's use.
Money makes the world go round ... but documentation moves the money.
For me at the moment only Teamviewer, even if is not free, but I prefer to pay and stay painless, especally in case you need it for daily asistance. vnc in all its variation is a no go for me. vnc is uncomfortable and slow and unstable.
It does not solve my Problem, but it answers my question
Yeah, well I pay for teamviewer. And I am stuck on V12.
I support a TON of computers, and it SUCKS to upgrade. If I go to V14, I cannot share my screen with a V12. If they have someone else who is supporting them on V13, we both get hung out to dry.
THIS is my biggest beef with TeamViewer. There should be an easy way to at least have the last 2-3 versions supported (downregulate the new version when connected to an old version). Honestly... NEVER ran into this with VNC. Usually just the problem that the user does not have it.
If I could tell you the number of times I've used GoToMeeting to connect, and download TeamViewer, or finish setting up TV to get me able to connect... (Unfortunately GTM does not handle Administrative prompts at all!)
We use ScreenConnect here, corporate-wide, and it is a very capable product. In addition to the standard desktop use, you can also interact with remote machines using a phone or tablet and that is nice. We have around twenty sites and all are interconnected through leased lines on a private network and we can access all of the manufacturing sites from the corporate office. It saves us a ton of travel.
"They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"
I don't use VNC myself, but a few weeks ago the Security Now podcast had a warning that there was some common library shared by just about all VNC implementations that had a bunch of vulnerabilities...so whichever one you settle on, don't get an out of date version...
On Windows, I use for years TightVNC, works just peachy fine. And has a file transfer mode...
On Linux, I use TigerVNC or RealNC. Connecting to RealVNC server on my RPi4s from TightVNC works also flawlessy...
We use Ultra VNC and Dameware. Never had an issue with Ultra VNC, but I think they removed the ability to send and receive files. Dameware I love, especially the ability to remote install if you have the right credentials. Easy to use, fast, and works great in a corporate environment.