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How long should a company continue to develop drivers for old hardware on new Operating Systems?   [Edit]

Survey period: 17 Mar 2008 to 24 Mar 2008

We've all been there: we upgrade our OS and find our 4 year old printer no longer works and drivers are not available. As a software developer, how long is long enough to continue supporting legacy consumer hardware?

OptionVotes% 
1 year734.46
2 years1016.18
3 years19712.05
4 years1368.32
5 years48029.36
6-10 years42525.99
more than 10 years22313.64



 
GeneralRe: None of the answers Pin
PIEBALDconsult18-Mar-08 4:04
mvePIEBALDconsult18-Mar-08 4:04 
GeneralIt depends... Pin
Mladen Janković16-Mar-08 18:26
Mladen Janković16-Mar-08 18:26 
GeneralRe: It depends... Pin
topcatalpha17-Mar-08 0:35
topcatalpha17-Mar-08 0:35 
GeneralRe: It depends... Pin
cpkilekofp17-Mar-08 3:41
cpkilekofp17-Mar-08 3:41 
GeneralRe: It depends... Pin
Mladen Janković17-Mar-08 3:57
Mladen Janković17-Mar-08 3:57 
GeneralRe: It depends... Pin
BadKarma17-Mar-08 4:54
BadKarma17-Mar-08 4:54 
GeneralRe: It depends... Pin
W Balboos, GHB17-Mar-08 5:26
W Balboos, GHB17-Mar-08 5:26 
GeneralRe: It depends... Pin
firegryphon17-Mar-08 14:24
firegryphon17-Mar-08 14:24 
An extension to that would be that you should, whenever possible, made the hardware interfaces the same or very similar between all similar products. Thus, if at all possible, make it such that it only requires a small change, if any, to the driver to use an A, B, G or N wireless product.

Driver downloads aren't a very good way of seeing how many people will use the hardware with OS n, particularly if OS m had a working driver built into it. This typically is only going to be good for the early portion of the life cycle in the case of OS bundled drivers. Many of the less sophisticated users will continue to use drivers that are even on the CDs unless they are forced to upgrade.

Possibly the easiest way to tell is for the operating system vendors that do automatic updates based on hardware knowledge report back raw numbers and percentages of users with each type of hardware. In the case of Microsoft, if you have a signed driver, this should be a guaranteed service that they provide.



GeneralRe: It depends... Pin
ThatsAlok17-Mar-08 20:16
ThatsAlok17-Mar-08 20:16 

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