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In the early days, some 20 years ago, they would connect remotely and help you. Guess too many people abused that. They have some pretty good KB articles, google them.
Lou
If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.
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Once you master SonicOS there is no looking back, you have become a Zen Master !
Caveat Emptor.
"Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long
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I don't take much interest in all the "amazing" photographs splattered all over the Internet. However they have become quite ubiquitous. Here is an example of what is possible, these images even fooling historians: The art of fake news: The Indonesian artist fooling the world with his photos - ABC News (Australian Broadcasting Corporation)[^]
I naively thought that it would be easy to detect these fakes by the use of smart algorithms. This does not appear to be the case partly because image manipulation software has become very sophisticated. The best forensic tools seem to be common sense and scepticism: Spot faked photos using digital forensic techniques | Science | Australian Popular Science[^]
It is true that there have always been fake photos of UFOs, fairies, ghosts and other subjects but in the digital age the numbers have grown enormously.
Do you think it will ever be possible to secure a digital image so that it cannot be manipulated - some kind of blockchain for images?
Peter Wasser
"The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell
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at least fake videos would be a step up from the current idiots doing videos of fake pictures (along with annoying background music and power point style page flipping / countdown title pages.)
In a similar light was looking at reviews of surge protectors t'other day, for some newer/less common brands there are not many proper technical reviews so I thought look maybe at some of the youtube results... so many youtube "reviews" are barely more then some dull dickhead taking the item out of the wrapping.
The internet is a brilliant idea, letting people use it: not so much.
Hmm, I see my next signature.
Signature ready for installation. Please Reboot now.
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They already exist apparently (and some people are annoyed about them): Deepfake - Wikipedia[^]
Mind you, if someone made a deepfake of me, I'd be impressed. Might not watch it though... 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Like in Rouge One (Star Wars), where the actor from 1977 plays his own role - without aging a bit...
"The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge". Stephen Hawking, 1942- 2018
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Indeed yes. It will be possible to replace one actor with another in classic movies. Something to think about.
Peter Wasser
"The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell
modified 27-May-18 9:00am.
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Oh wow! You could replace Nicolas Cage with someone who can act!
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Not yet. For that you will have to wait for the awakening of AI...
"The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge". Stephen Hawking, 1942- 2018
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Are you also going to replace the scripts of his movies with decent scripts?
Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.
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OriginalGriff wrote: Oh wow! You could replace Nicolas Cage with someone who can act!
Steven Seagal?
<still no="" :sarc:="" emoji="">
This internet thing is amazing! Letting people use it: worst idea ever!
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Lopatir wrote: <still no :sarc: emoji>
Yes there is! 🙃
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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I can remember this app being on the Mac. Everyone who comments on computer history seems to talk about it like it was Excalibur or something, but yet I don't think I can ever remember using it.
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Nostalgia, what else?
In those days spirits were brave, the stakes were high, men were real men, women were real women and small furry creatures from Alpha Centauri were real small furry creatures from Alpha Centauri.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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Those were the days! 
So long, and thanks for all the fishes! 
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I once read a space opera style story where the helmsman of a battleship quoted this before the big battle, well knowing that only two people on the bridge were old enough to have read that book when it was first published.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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And these days men are men, women are men, and twelve year old girls are FBI agents.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Is the FBI that desperate?
Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.
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It was the prelude to MS Access.
What does MacDonalds have to do with it?
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
"If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.
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1. its simplicity and design that mapped to a real-world structure
2. the friendly syntax of HyperTalk
3. ease of use to create useful mini-apps, presentations.
In the context of its times, it was a remarkable innovation that enabled "mere mortals," enjoying the first-wave of affordable personal computers that were not toys for geeks, to be creators, and to be productive.
It was invented by Atkinson based on an LSD trip.
«... thank the gods that they have made you superior to those events which they have not placed within your own control, rendered you accountable for that only which is within you own control For what, then, have they made you responsible? For that which is alone in your own power—a right use of things as they appear.» Discourses of Epictetus Book I:12
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BillWoodruff wrote: that enabled "mere mortals," enjoying the first-wave of affordable personal computers
Would that not apply more to 1977's trinity (Commodore PET, Tandy TRS 80 and Apple ][), the first computers ever to be sold in stores? They still were a little expensive, but before them there only kits and homebrew designs.
Besides that, Apple is the only manufacturer that survived until today and 'affordable' has been part of their reputation since day 1. 
BillWoodruff wrote: that were not toys for geeks
You write that as if that was a bad thing. The short era of kits and homebrew designs was full of possibilities and unexplored opportunities. Enabling 'mere mortals' also led straight to the walled gardens with carefully manipulated herds of sheep we have today.
BillWoodruff wrote: to be creators, and to be productive
Here we have the two words to which pointy haired bosses were brainwashed to instantly spend any amount of money for. There never was a more creative and productive (= fanatic?) crowd than the nerds that came before the salesmen.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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Your interpretations of my words are your interpretations.
«... thank the gods that they have made you superior to those events which they have not placed within your own control, rendered you accountable for that only which is within you own control For what, then, have they made you responsible? For that which is alone in your own power—a right use of things as they appear.» Discourses of Epictetus Book I:12
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To quote wikipedia (sorry for the long quote):
It is among the first successful hypermedia systems before the World Wide Web. It combines database abilities with a graphical, flexible, user-modifiable interface.[2] HyperCard also features HyperTalk, a programming language for manipulating data and the user interface. This combination of features – simple form layout, database abilities, and ease of programming – led to widespread use in many different roles. Some HyperCard users employed it as a programming system for rapid application development of applications and databases, others for building interactive applications with no database requirements, command and control systems, and many examples in the demoscene.
Given that, it was revolutionary and frankly, while thinks like wiki's and website builders like Squarespace are similar, there was nothing (and in my opinion, still does not exist in the same way) like it at the time.
I've often wanted to recreate Hypercard - a product like that never loses its value, IMO.
[edit] There's a great video from 1987 : Hypercard (1987) - YouTube [/edit]
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I never embraced Hypercard, partially for the same reason that it took me a long time to accept WWW:
I came to know Hypertext from the book in which it was invented - the 1974 Ted Nelson: Computer Lib / Dream Machines. The concept allows for two alternate approaches: Either the text is placed as blobs in the network nodes, or the text is what runs along the edges from one node to the other. Ted Nelson presents both approaches, and to me, the second is the best one by far to handle my concepts: You read along a thread (edge), can go out on textual side tracks, detour for some extra explanation, make a choice among several alternative text edges to follow from there. The node only holds the "arrow roadsigns" to tell you where the roads go, no real content.
I even made a design for a text presentation system based on this approach, and started implementing it. But support tools (especially for screen presentation) were too primitive in those days, so I never got around to complete it. Every now and then I see my 1980 design in the bookshelf and think: Today, our tools are so much better, and it would be simple to complete! Maybe I will one day -- but today, people's brains are so much formed by WWW that noone will want it 
The problem with Hypercard (and web pages) is that it is so incoherent. Each card / web page is formed independently of others, and when going on to another one, you switch context completely. It isn't one where the text is hyperstructured, just independent linear texts hooked together in a directed graph. The alternate model is to a much larger degree oriented towards coherent documents with an internal hyperstructure: You follow sidetracks, fetch an explanation, choose where to go on.. And the text before and after the selection point form a continous whole, presented as one running text. In my design, you could also set a verbosity level and choose tags, with text along an edge having parts that were optionally displayed if chosen by tag/verbosity.
I saw neither Hypercard nor the web as a realization of "real" hypertext; they were fake, cheap poor-man's implementation of the concept. (Besides, when HTTP/HTML came out, I had been teaching the old Gopher protocol to engineering students. My reaction was "So, what's new?" You embed jump links in the text, and you had somewhat improved functions for supplying client data with your request, but at the protocol level, there isn't that much to HTTP if you know Gopher... So I was not impressed.
But blob-and-link model of Hypercard and WWW won. And Hypercard lost to WWW in the long run. Maybe I will dig up my old Nest design (NEtwork Structured Text) and implement it, just to have something to show to people as an example of alternate concepts that never made it to the market.
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