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GeneralHilarious new laptop story... I am so glad I buy my own gear... Pin
charlieg25-Oct-23 10:29
charlieg25-Oct-23 10:29 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Greg Utas25-Oct-23 14:44
professionalGreg Utas25-Oct-23 14:44 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Jeremy Falcon26-Oct-23 5:06
professionalJeremy Falcon26-Oct-23 5:06 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Gary Wheeler27-Oct-23 6:10
Gary Wheeler27-Oct-23 6:10 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
charlieg27-Oct-23 6:46
charlieg27-Oct-23 6:46 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Gary Wheeler27-Oct-23 6:49
Gary Wheeler27-Oct-23 6:49 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
charlieg27-Oct-23 10:47
charlieg27-Oct-23 10:47 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Nelek26-Oct-23 8:31
protectorNelek26-Oct-23 8:31 
And best is... when you ask them for help because some of his crap dopesn't simply work...

I got a PC, with Encrypted Disks with Hardware Signature as a password. Oh... I need a second Ethernet card because I need to access the from the outside isolated work intranet. Add Eth card, PC would not run because the encryption could not be decrypted (relevant Hardware change, although nothing changed, only added)

Many, many calls to the Service Desk, some would not even understad the problem and try to sell me any bullsh1t from their pre-fabricated answers DB, somewhen find a guy that actually understands something from IT and rised a ticket for service level 2. Get a call two or three days after from level 2, they could not do anything against it, ticket for support level 3 set. Another 2 or 3 days waiting, call... oh, that's something I can't solve. Ticket level 4 set, they guy even said "the Hardware Guru level".
Wait for a week, get a call back. Guy explaining me the guidelines and blah blah blah. He wouldn't believe my explanations and of course he wouldn't give me the puk for the bitlocker, so I can boot up windows and set a new password (Note: Laptops and Tablets are ALL with user passwords, hardware signature is only for the PCs).
At the end, I was like very frustrated and some days later speaking with the Key-User of the other department in my building... he said: mmm I think there is another way, let me check.

Two days later the guy came to my office, decrpyted the disks and deactivated the Bitlocker (without needing any administrative rights) using some dos commands, told me to add the ethernet card, activated the bitlocker (again without needing any administrative rights) and told me... when the prompt comes, let it encrypt the disks again and went away. I started to hit the desk with my head and to blame the service desk until I run out of voice.

Even now, a couple of years later, have noticed how my pulse got faster Mad | :mad: while typing this message. What a bunch of morons... really. Dead | X| Dead | X| Dead | X|
M.D.V. Wink | ;)

If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
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GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
charlieg30-Oct-23 1:21
charlieg30-Oct-23 1:21 
GeneralRe: Hilarious new laptop story... I am so glad I buy my own gear... Pin
Nelek30-Oct-23 10:06
protectorNelek30-Oct-23 10:06 
JokeA man fell out of a 20-story window PinPopular
honey the codewitch25-Oct-23 6:22
mvahoney the codewitch25-Oct-23 6:22 
GeneralRe: A man fell out of a 20-story window Pin
PIEBALDconsult25-Oct-23 6:33
mvePIEBALDconsult25-Oct-23 6:33 
GeneralRe: A man fell out of a 20-story window Pin
dandy7225-Oct-23 7:04
dandy7225-Oct-23 7:04 
GeneralRe: A man fell out of a 20-story window Pin
PIEBALDconsult25-Oct-23 8:14
mvePIEBALDconsult25-Oct-23 8:14 
GeneralRe: A man fell out of a 20-story window Pin
OriginalGriff25-Oct-23 8:30
mveOriginalGriff25-Oct-23 8:30 
GeneralRe: A man fell out of a 20-story window Pin
honey the codewitch25-Oct-23 9:07
mvahoney the codewitch25-Oct-23 9:07 
GeneralRe: A man fell out of a 20-story window Pin
Salvatore Terress25-Oct-23 13:30
Salvatore Terress25-Oct-23 13:30 
GeneralRe: A man fell out of a 20-story window Pin
Rage25-Oct-23 7:37
professionalRage25-Oct-23 7:37 
JokeRe: A man fell out of a 20-story window Pin
Daniel Pfeffer25-Oct-23 10:13
professionalDaniel Pfeffer25-Oct-23 10:13 
GeneralRe: A man fell out of a 20-story window Pin
honey the codewitch25-Oct-23 10:14
mvahoney the codewitch25-Oct-23 10:14 
GeneralRe: A man fell out of a 20-story window Pin
Daniel Pfeffer25-Oct-23 12:02
professionalDaniel Pfeffer25-Oct-23 12:02 
GeneralRe: A man fell out of a 20-story window Pin
Nelek26-Oct-23 8:36
protectorNelek26-Oct-23 8:36 
GeneralRe: A man fell out of a 20-story window Pin
trønderen25-Oct-23 10:46
trønderen25-Oct-23 10:46 
JokeRe: A man fell out of a 20-story window Pin
dandy7225-Oct-23 10:53
dandy7225-Oct-23 10:53 
JokeRe: A man fell out of a 20-story window Pin
Daniel Pfeffer25-Oct-23 12:04
professionalDaniel Pfeffer25-Oct-23 12:04 

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