I'm looking for a knowledge base (forum? faq?), free, for my company's website

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Hello! I'm not a programmer, really, but I did manage to develop my (small) company's website using Visual Studio 2010 / VB / .net 4.0. I'm not precisely sure what I need, which is why I'm here .... lol

A client requested a "knowledge base" of some sort on our website. For example, they might want to refer to it for useful tips, such as:

Q: Is there a single-camera system for bead detection? (they would email this to me)
A: Yes. The USS Bead Tracker in conjunction with PPT software will achieve this.

But there could be dozens of questions, and I want the client to be able to submit their question to me. I don't know if I'm looking for a "forum" or a "FAQ", or whatever, but something that can be easily organized and understood -- a general knowledge base.

I've read about things like YAF (yet another forum) and Comm100, but I don't know if these things will work, since they're C#, and .net3.5, etc., and I don't even know if that's what I need.

Can anybody please help me out, and point me in the right direction? Any guidance would be truly appreciated!

Jason Weber
USS Vision Inc.

Posted 15-Mar-12 20:23pm

Jason P. Weber

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Rahul Rajat Singh · Accepted Answer · 2012-03-15T21:13:00

1. You can use the C# components in you VS.NET website too. this should not be a problem so perhaps you can use these forums(yet another forum etc).

2. If you have a few developers willing to write it then there is a very good book "Practical PHP, building eight dynamic websites". this book contains complete architecture and all. the only catch is that the code is in PHP but I guess once the developers understood the concepts the code conversion from PHP to VB should be a piece of cake for them. (this could take a couple of man-months)