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Hello sir,

I developed an windows application software , when i am going to install in windows Xp Version , It is showing an error , The error is "Encoded problem and need to be closed , We are sorry for the inconvenience . Please contact with microsoft about htis problem".



Please give me the solution as soon as possible .
Thanks in advance
Mahendra
Posted
Comments
Kiran Susarla 2-Jan-13 2:28am    
Are you using Visual Studio Setup and Deployment or WIX to create the setup?
keshawa.mahi 2-Jan-13 2:37am    
Visual Studio Setup and Deployment , i am working on VS 2010 , on C#
Kiran Susarla 2-Jan-13 3:28am    
you can execute
msiexec /i "installer package name" /l*v "outputlogfile"

The above command will log all the verbose messages to a log file while the installation is in progress. It will help you in debugging what the issue is.
keshawa.mahi 2-Jan-13 3:44am    
Sorry sir , I am not getting your point exactly, please explain neatly
Kiran Susarla 2-Jan-13 4:13am    
what I am saying is, open the command prompt and execute the above command. upon executing a log file with all the verbose message will be generated.
For e.g. if the setup file name of your application is "MyApplication.msi" then you need to do like this
1. Windows key+R
2. Type cmd
3. Type msiexec.exe /i "MyApplication.msi" /l*v "outputlog.txt"

When the installation process is abrupted, open the above mentioned logfile in notepad or some text editor and go through each message. This can give you information about where and what is the error.

Also are you getting this error during the installation process or are you getting this error when you execute your application after the installation?
Hope I am clear.

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