Add "return" to onsubmit
onsubmit="return results ()
Have your function return false
function results() {
var firstname = document.getElementById("firstname").value;
var lastname = document.getElementById("lastname").value;
var location = document.getElementById("location").value;
document.getElementById('my-form').innerHTML = "Thank you "+ firstname +" for checking in.";
document.getElementById('my-form').style.fontFamily = 'Manrope', sans-serif;
document.getElementById('my-form').style.color = 'white';
return false;
}