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My laptop has been infected with the fgnh virus.All my important files have been encrypted.I have tried using decryption software but without any luck. I tried system restore but no restore points have been found.I have tried almost every solution online and on youtube but am not getting anywhere.This is now day 2. I am using Windows 10 64bit OS. I am very grateful for your assistance.

What I have tried:

My laptop has been infected with the fgnh virus.All my important files have been encrypted.I have tried using decryption software but without any luck. I tried system restore but no restore points have been found.I have tried almost every solution online and on youtube but am not getting anywhere.This is now day 2. I am using Windows 10 64bit OS. I am very grateful for your assistance. 
Posted
Updated 1-Mar-22 6:24am
Comments
Maciej Los 1-Mar-22 11:53am    
Do you have any backup of your files?

This forum is for programming questions, you should check out some of the suggestions at fgnh virus - Google Search[^].
 
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Maciej Los 1-Mar-22 11:51am    
5ed!
[EDIT]
I'd suggestion to use instruction from unverified sites very carefully.
Richard MacCutchan 1-Mar-22 11:58am    
Thanks; and good advice.
If you've been infected with malware that encrypts your files and drives, you have no choice but to destroy the partitions on the drives and rebuild the machine from scratch. Everything you had on those drives is lost.

There is no way you're going to be able to decrypt the data without the keys, which you are never going to get from the people that wrote the malware.
 
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As the others have said, your lappie is toast - unless you pay money to the malware authors you will not be able to recover the data.
And even if you do, there is no guarantee that the keys they give you will work. Many don't truly encrypt your data they overwrite it with random crap instead as it's a lot easier for a script kiddie to do that than learn how to write encryption ...

Scrub the drive(s) and reinstall from scratch.

And when you have a good solid (clean) install, there are two things you need to do as a matter of priority:

1) Backup your system. There are good, free packages that will back you yup - I use AOMEI Backupper but there are others. Then take regular backups to air-gapped media so if this happens again, you don't lose too much time (or data) getting your system back up and running.

2) Work out where you got the infection, and never, ever do that / go there again!
 
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