The inspiration for this blog post was the following set of error messages displayed on an arrivals screen at Brighton, England railway station on Sunday, 29th January.
The Inspiration for this Article
A Recipe for Chaos
What this shows is a broken arrivals computer system which has been completely over, and badly, engineered for the purpose of displaying information about the arrivals of buses to carry train passengers.
The problems shown here are typical and are spreading like wild fire. People, including customers, project managers, inexperienced technical people, and transport staff, all make the same mistake. They think that the web is all about the browser.
This mistaken belief is responsible for the rise (and soon fall) of browser oriented technology, where software houses, designers and developers around the globe, have resorted to breaking all the rules of industrial strength software development in the belief that browser technologies are current 'best-practice'.
What are these current technologies that are not industrial strength?
Separation of Concerns: Client-Side Script and Web Services
And what of the display logic? A mixture of HTML, CSS and JQuery is creating code which is utterly unmaintainable and unmanageable, throw in the mechanism of dealing with the enormous range of web service protocols, document object models (DOM), etc. and you have a classic spaghetti dish. This is far from the ideal and history teaches us much about what happens when this is the case.
Lowest Common Denominator Web Service Protocols
We have gone from WSDL and ASMX to REST and WCF. XML is being replaced with JSON because it is smaller in size and gets around some browser string problems, but you have to use JSONP to get around many other limitations. So, we are now passing complex data as strings! We get no benefit from sharing classes or strongly typed objects. Another recipe for disaster.
Proprietary Security Protocols
Each browser/web server combination works differently with different security protocols, and oAuth is hard to do properly. You need some good technology on the back end and a good CRM system to manage developer API keys, etc. Web security is always evolving and requires a lot of knowledge, money and time to master. Many projects simply do not have the budget or experienced staff, so instead developers are implementing their own proprietary security mechanisms, resulting in systems which are very fragile and easily hackable.
Development and Maintenance Tool Immaturity
Script-Kiddie Mentality and Inexperience
Too Much Focus on Web Design at the Expense of Robustness and Reliability
If it looks good, it must be good eh? Wrong! Almost all web designers know absolutely nothing about complex business processes and the provision of reliable data to service those essential business activities. Project managers and customers are easily captivated by something which looks sexy. Web designers know this and use it as a shield to hide the mess that lies beneath the surface.
There are of course many more, but this is a blog-post not a book.
In summary, the new emperors clothes do not fit, are badly designed and will be torn to shreds as more and more people will be affected by this madness. Anyone contemplating building line of business (LoB) or safety (or transport) critical web applications using these technologies should really think again, to put it mildly.
Update: October 2017
The madness continues:
- Monday, 30th January, 2012: First posted on TriSys' blog
- Friday 13th October, 2017: Updated