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GeneralRe: Sometimes It Pays To Cover All Bases Pin
jmaida2-Mar-24 15:07
jmaida2-Mar-24 15:07 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
OriginalGriff1-Mar-24 19:07
mveOriginalGriff1-Mar-24 19:07 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
charlieg1-Mar-24 22:50
charlieg1-Mar-24 22:50 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
glennPattonWork31-Mar-24 23:34
professionalglennPattonWork31-Mar-24 23:34 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Nelek2-Mar-24 2:11
protectorNelek2-Mar-24 2:11 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Amarnath S2-Mar-24 5:58
professionalAmarnath S2-Mar-24 5:58 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
trønderen2-Mar-24 7:58
trønderen2-Mar-24 7:58 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Gary R. Wheeler2-Mar-24 4:46
Gary R. Wheeler2-Mar-24 4:46 
I do the user interfaces in our commercial ink-jet printing systems. There are more than 1,000 error messages defined, a number of which are "programming errors". A programming error is one where the code detects an error condition (out of memory, say) and then just throws up its hands and gives up. To quote Peter Griffin from Family Guy, these really grind my gears. All of these get directed to a generic message "An internal software failure has occurred. Please contact your service representative (symbol)" where symbol identifies the actual error.

More generally, error messages should identify the problem and guide the user to a solution: "Sensor A is out of calibration; adjust parameters A1, A2, and/or A3 to measured values." Even if the solution is to restart the application or the entire machine, this is what your users need for you to do. Telling them "It's broke" and thinking they'll just know how to fix it is contemptible.
Software Zen: delete this;

GeneralRe: Sometimes It Pays To Cover All Bases Pin
Rage3-Mar-24 7:50
professionalRage3-Mar-24 7:50 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Gary R. Wheeler3-Mar-24 9:06
Gary R. Wheeler3-Mar-24 9:06 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
trønderen3-Mar-24 10:09
trønderen3-Mar-24 10:09 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Daniel Pfeffer2-Mar-24 6:33
professionalDaniel Pfeffer2-Mar-24 6:33 
JokeRe: Sometimes It Pays To Cover All Bases Pin
Nelek2-Mar-24 7:35
protectorNelek2-Mar-24 7:35 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
trønderen2-Mar-24 8:30
trønderen2-Mar-24 8:30 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Nelek3-Mar-24 0:50
protectorNelek3-Mar-24 0:50 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
trønderen3-Mar-24 1:50
trønderen3-Mar-24 1:50 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
mdblack984-Mar-24 2:12
mdblack984-Mar-24 2:12 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Derek Hunter4-Mar-24 2:38
Derek Hunter4-Mar-24 2:38 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
glennPattonWork34-Mar-24 8:49
professionalglennPattonWork34-Mar-24 8:49 
GeneralRe: Sometimes It Pays To Cover All Bases Pin
Steve Naidamast4-Mar-24 4:04
professionalSteve Naidamast4-Mar-24 4:04 
GeneralWhen is a backup not a backup? PinPopular
theoldfool29-Feb-24 23:43
professionaltheoldfool29-Feb-24 23:43 
GeneralRe: When is a backup not a backup? Pin
Ron Anders1-Mar-24 1:54
Ron Anders1-Mar-24 1:54 
GeneralRe: When is a backup not a backup? Pin
theoldfool1-Mar-24 3:33
professionaltheoldfool1-Mar-24 3:33 
GeneralRe: When is a backup not a backup? Pin
DerekT-P1-Mar-24 2:04
professionalDerekT-P1-Mar-24 2:04 
GeneralRe: When is a backup not a backup? Pin
dandy721-Mar-24 4:04
dandy721-Mar-24 4:04 

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