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GeneralRe: Wordle 996 Pin
ChandraRam10-Mar-24 20:19
ChandraRam10-Mar-24 20:19 
GeneralRe: Wordle 996 Pin
OriginalGriff10-Mar-24 20:25
mveOriginalGriff10-Mar-24 20:25 
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Cp-Coder10-Mar-24 22:27
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GeneralRe: Wordle 996 - 3 4 me lucky guess Pin
pkfox10-Mar-24 23:43
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Sander Rossel11-Mar-24 2:34
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GeneralRe: Wordle 996 Pin
StarNamer@work11-Mar-24 13:32
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GeneralEureka! NXP battle, an update Pin
honey the codewitch10-Mar-24 15:19
mvahoney the codewitch10-Mar-24 15:19 
Rantpassword reset: please commiserate with me PinPopular
raddevus10-Mar-24 13:28
mvaraddevus10-Mar-24 13:28 
(please note, this is marked as RANT!!)

Been trying to help wife reset password for her ms account.
It's ridiculous! She is signed in on her laptop. She is signed in to her outlook account, but we can't change the password, because we don't know the old one.

So, we ask MS to send her a code to her back up email account -- which I cannot find listed in her account anywhere (and that's just another part of this horrendous story).

MS Expires Code Before You Can Get It
We can log into that backup email account and receive the code, but by the time the code gets there MS has expired the code and says we have to send a new one.


Also, I actually tested the backup email account by sending other email to and from it and it is not that the back up email account is getting stuff slow, it is actually that MS is sending the code slowly.

But, It Gets Worse
Well, they finally sent 5 codes all at once and we got them and luckily the last one worked.
We got into her account. So I went to reset her password, but you need to know the old one.
Ok, they have a "forgot password" option there too and they said they would send a code.

So I went through the form and said send the code, but then MS said, "Oh, you've received too many codes today so try again tomorrow." To which I say WTF?!!!!Mad | :mad:

Here's The Topper

Now I will make fun of even more of this terrible terrible process.

Check out this form (snapshot)[^] and really read what it says.
It has many errors and problematic things.

Note: I had to alter the real characters and email address so I wouldn't give anything away, but the rest of the form is exactly as MS provides it.
And that black vertical line is representing the flashing cursor that you see where you are supposed to type on the line.

All The Errors and Confusions of That Form
The form says (my emphasis),

"To verify that this is your email address, complete the hidden part and click "Send code" to receive your code."

Let's say the email address is :
rkHIDDENLETTERS@fake.com

What do you think you need to type on that line?

They say, "complete the hidden part" which to me means, type the "hidden part".
I think you're supposed to type:
HIDDENLETTERS

But that is not correct!!!Confused | :confused:

You have to type rkHIDDENLETTERS@fake.com

Makes no freaking sense at all.

And, Another Thing

There is no "Send code" button.

There is a "Get code" button. WTF | :WTF:

Oy!!!

Well, I had time to create this rant, because I'm waiting until "tomorrow" to see if they'll send me another code.

By The Way, When's Tomorrow?
"Does anyone really know what time it is?" (ala Chicago)
I wonder if "tomorrow" is 12:01am in my time zone or the server's time zone? Or is "tomorrow", 24 hours later? Is it 24 hours later than my last request which was considered too many requests?

Thank you, for feeling my pain, it helps me cope. Laugh | :laugh:

EDIT : NEW DISCOVERY
If I attempt to log into her account via microsoft.com it automatically sends a code to the backup email. Confused | :confused: I get the code instantly and can log into her microsoft account.

But, then if I try to reset the password. Then it says, "Wait 24 hours". WTF | :WTF: WTF | :WTF:

modified 10-Mar-24 19:43pm.

GeneralRe: password reset: please commiserate with me Pin
Jo_vb.net10-Mar-24 13:40
mvaJo_vb.net10-Mar-24 13:40 
GeneralRe: password reset: please commiserate with me Pin
raddevus10-Mar-24 13:41
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GeneralRe: password reset: please commiserate with me Pin
dandy7211-Mar-24 3:19
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raddevus11-Mar-24 4:11
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theoldfool10-Mar-24 14:15
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JokeRe: password reset: please commiserate with me Pin
Daniel Pfeffer11-Mar-24 5:57
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dandy7211-Mar-24 6:35
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raddevus11-Mar-24 4:14
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GeneralRe: password reset: please commiserate with me Pin
Br.Bill13-Mar-24 11:20
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GeneralRe: password reset: please commiserate with me Pin
Roger Wright11-Mar-24 8:57
professionalRoger Wright11-Mar-24 8:57 
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raddevus11-Mar-24 9:56
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GeneralRe: password reset: please commiserate with me Pin
Private Dobbs11-Mar-24 22:19
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raddevus12-Mar-24 4:22
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GeneralRe: password reset: please commiserate with me Pin
Peter Shaw12-Mar-24 2:43
professionalPeter Shaw12-Mar-24 2:43 

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